Sr. Business Analyst I

As a Business Analyst, you'll review, analyze, and evaluate user needs to create systems solutions that support overall business strategies,with the goal to make an impact across the federal government.

We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you'll do:

• Partner directly with senior project managers, product owners, and government stakeholders to transform complex business needs into actionable user stories that drive real results.
• Serve as both analyst and Scrum Master, ensuring each sprint delivers value to the mission - removing roadblocks, refining requirements, and helping technical teams stay aligned with customer goals.
• Facilitate discussions between the development team and the customer/Product Owner(s) to ensure that the development team has a complete understanding of the requirements and the customer's end goal
• Understand the customer/Product Owners' priorities and help to break them into epics, user stories, or tasks for the team's action
• Organize, track, and lead grooming sessions for a product backlog, to include creating and updating user stories, epics, and tasks
• Lead customer feedback sessions, capturing feedback and translating issues, bugs, enhancements, new features, etc., into user stories;
• Inherently understand a product's critical components from the customer's perspective and serve as their "voice" when they're unavailable
• Document, capture, or record system configuration, test plans/results, release plans and notes, training materials, FAQ's, and other Knowledge Management-related artifacts on behalf of an assigned product
• Assist with user training.

What you'll need to succeed:

• 5+ years of experience as a Business Analyst working directly with customers, product owners, and stakeholders to elicit requirements
• Engage regularly with senior government officials to understand business priorities and shape technical solutions.
• Translate customer needs into clear, concise user stories and acceptance criteria in Jira.
• Partner closely with developers, engineers, and testers to ensure full understanding of functional and technical requirements.
• Experience working on a cross-functional Agile development team, facilitating sprint ceremonies and demos to ensure alignment, transparency, and customer satisfaction.
• Collaborate with SMEs to develop and refine Knowledge Base Articles, SOPs, User Guides, and training materials.
• Track project activities, identify risks, and propose innovative process improvements to boost performance.
• Support project documentation - including status reports, risk registers, and release notes - with precision and clarity.
• Help drive continuous improvement through feedback loops, sprint retrospectives, and proactive communication.
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.
• Excellent written, communication, and customer service skills.
• Active Secret clearance with the ability to obtain a Top Secret clearance.

SALARY RANGE: $106,000 - 119,000

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:

• The candidate's professional background and relevant work experience
• The specific responsibilities of the role and organizational needs
• Internal equity and alignment with current team compensation
• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:




• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses