New

Case Manager Supervisor

Spaulding Hospital - Boston and Cambridge
United States, Massachusetts, Boston
300 1st Avenue (Show on map)
Oct 24, 2025
Summary: Responsible for overseeing and coordinating the activities of the case management team. This position plays a crucial role in ensuring effective patient care coordination, resource utilization, and discharge planning to optimize patient outcomes and enhance healthcare delivery. Does this position require Patient Care? Yes Essential Functions: Provide strong leadership and direction to the case management team, fostering a positive and collaborative work environment. -Recruit, train, and supervise case managers and support staff. -Conduct regular performance evaluations and provide feedback for professional development. -Oversee the coordination of patient care across the healthcare continuum, including inpatient, outpatient, and post-acute settings. -Collaborate with healthcare providers and interdisciplinary teams to develop and implement patient care plans that address individual needs and preferences. Education Bachelor's Degree Social Work required and Master's Degree Social Work preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Physical Therapist [State License] - Generic - HR Only preferred Registered Nurse [RN - State License] - Generic - HR Only preferred Experience Experience in case management within a healthcare setting, with some experience in a supervisory or leadership role. 3-5 years required Knowledge, Skills and Abilities - Strong knowledge of case management principles, patient care coordination, and utilization management. - Familiarity with healthcare regulations, privacy laws, and compliance standards related to case management. - Excellent communication, interpersonal, and problem-solving skills. - Ability to work collaboratively with multidisciplinary teams and external stakeholders. - Proficiency in using healthcare information systems and electronic health records (EHRs). - Understanding of healthcare reimbursement processes and insurance coverage. Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.