Enterprise Systems Support Analyst

Capgemini Government Solutions (CGS) is seeking an Enterprise Systems Support Analyst to provide sustainment and coordination support for digital engineering tools within a classified environment. The analyst will support the Digital Engineering Solutions (DES) portfolio, ensuring operational continuity, application stability, and accurate documentation for engineering applications. This role is ideal for professionals who excel at managing recurring tasks, coordinating across technical teams, and maintaining reliability in secure, structured enterprise systems.

Primary Responsibilities

• Provide Tier-2/3 sustainment support for engineering and enterprise applications.
• Coordinate software updates, configuration syncs, and validation testing for supported systems.
• Track and document recurring maintenance cycles and version deployments.
• Maintain change and deployment documentation across internal repositories.
• Coordinate with deployment teams and system stakeholders to ensure environment stability and compliance.
• Support audit readiness and environment validation activities.
• Participate in regular standups and coordination meetings to provide clear operational updates.

Required Qualifications

• U.S. Citizenship (mandatory) with an active or interim Secret clearance.
• Bachelor's degree in Information Systems, Engineering Technology, or related field, or equivalent experience.
• 3-5 years of experience in enterprise systems sustainment or application support.
• Experience supporting or using Siemens NX in an engineering or enterprise environment.
• Experience maintaining documentation within SharePoint, Excel, or other configuration control tools.
• Working knowledge of ticketing or workflow management systems (e.g., ServiceNow or equivalent).
• Strong organizational skills with a consistent record of managing recurring deliverables.

Preferred Qualifications

• Experience supporting Digital Engineering Solutions (DES) or similar digital design environments.
• Exposure to secure, closed-network environments or classified systems.
• Understanding of model-based engineering workflows and application validation practices.
• Familiarity with additional digital engineering tools such as FlowSimulator, CADIQ, or Teamcenter.
• Familiarity with scripting or automation for recurring operational tasks (Python, PowerShell).
• Effective written and verbal communication skills, with attention to accuracy and clarity.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion.

All qualified applicants will be considered for employment based on their skills, and merit.