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Support Broker

Presbyterian Healthcare Services
life insurance
United States, New Mexico, Albuquerque
1100 Central Avenue Southeast (Show on map)
Oct 25, 2025

Support Broker





Requisition ID
2025-50449

Category
Case/Utilization Mgmt/Care Coor


Location : Name

Rev Hugh Cooper Admin Center


Location : City

Albuquerque


Location : State/Province

NM

Minimum Offer
USD $20.37/Hr.

Maximum Offer for this position is up to
USD $31.12/Hr.



Overview

Presbyterian is seeking a Support Broker Las Cruces, NM Area

Provides support to Self-Directed Community Benefit members and assists the member or their legal representative in arranging for, directing and managing Self-Directed Community Benefit (SDCB) services and supports. Assists the member in developing, implementing and monitoring the SDCB care plan and budget. Collaborates with the member and Care Coordinator to ensure the member s health and safety needs are met.

    This is a Full Time position - Exempt: Yes
  • Job is based in Las Cruces
  • Work hours: Days

Ideal Candidate: Bachelor's degree in Social Work, psychology, human services, counseling, nursing, special education or a closely related field. Have one year of supervised experience working with seniors and/or people living with disabilities



Qualifications

  • Bachelor's degree in Social Work, psychology, human services, counseling, nursing, special education or a closely related field required.
  • 6 years of additional experience related to the delivery of social services to seniors and/or people living with disabilities can be substituted in lieu of degree.
  • Have one year of supervised experience working with seniors and/or people living with disabilities.
  • Must have a valid driver license, clean driving record, and ability to travel as needed throughout the state.
  • Proficiency in Microsoft Word, Excel and Outlook required.
  • Experience in analyzing trends based on decision support systems.
  • Business management skills to include, but not limited to, cost/benefit analysis, negotiation, and cost containment.
  • Knowledge of referral coordination to community & private/public resources.


Responsibilities

  • Educate members on how to use self-directed supports and services and provide information on program changes or updates
  • Contact the SDCB member telephonically at least monthly and in person at least quarterly for a routine follow-up.
  • Assist in managing budget expenditures and complete and submit SDCB care plan revisions
  • Assist with Employer Of Record (EOR) functions including recruiting, hiring and supervising SDCB providers, developing job descriptions and approving timesheets
  • Develop and closely monitor the SDCB care plan based on the SDCB budget amount determined by the annual Comprehensive Needs Assessment (C.N.A.)
  • Assist in the development of the backup plan and assess the adequacy as needed, but at least annually.
  • Assists with orientation and mentoring of new team members as appropriate.
  • Collaborate with the Care Coordinator, Employer of Record (if someone other than the member) and additional ICPT members as identified by the member.
  • Performs other functions as required.


Benefits

About Presbyterian Healthcare Services
Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift to earn gift cards and other incentives.

As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.



Maximum Offer for this position is up to

USD $31.12/Hr.


Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.


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