Maintenance Supervisor

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies that support personal and community transformation.

Schedule: Monday - Friday 8:00pm - 4:30pm

Location: Biltmore Hotel -Central City Concern- 310 NW 6th Ave. Portland, OR 97209

Salary Range: $56,617 - $79,268

SUMMARY:

The Maintenance Supervisor will work closely with the Maintenance Manager to provide oversight of daily on-site tasks and workflows. The focus of this team is to prioritize work orders for unit turns throughout the CCC portfolio. They will additionally fulfill other work orders as directed by the Maintenance Supervisor. The team consists of painters and maintenance personnel. The Supervisor has operational leadership responsibility for team performance and managing the efficient flow of room transitions to readiness. These services will ensure the timely availability of housing units for clients to reoccupy, meeting our program expectations.

DESCRIPTION OF DUTIES:

• Plan and facilitate regular staff meetings.
• Provide feedback andcoaching to team members, supporting the quality of their work.
• Provide additional trainingto staff as needed to maintain program standards.
• Professionally communicate verbally and in writing at all levels to effectively share information.
• Work proactively with Human Resources to improve employee performance and ensure staff discipline.
• Maintain daily staff schedules and fill shifts.
• Maintain environmental services supply inventory and equipment.
• Perform building upkeep, room inventory, room turnover, vacant room preparation tasks, and routine pest control measures.
• Respond personally to all physical plant emergencies in a forthright and timely manner using self- or outside contracted service organizations.
• Supervise the dispatch, delivery, and pick-up of equipment for the maintenance of buildings.
• Supervise, document, and record the execution of required fire alarm drills to remain in compliance with State and local laws and Oregon Administrative Rules.
• Identify, plan for, and implement all building repairs/remodeling projects by use of self, assigned staff, or outside contractors.
• Perform site inspections independently and with employees to ensure quality control measures are met.
• Develop and improve staff onboarding and ongoing development curricula.
• Provide training to existing and new employees and ensure staff are registering themselves and attending all required training.
• Work with related departments and outside vendors to maintain property condition and standards.
• Assist with monitoring budgets, ensuring program expenses do not exceed allocated budgets.
• Stay current and implement industry best practices.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediate reporting of any PHI breach of CCC or outside provider health records to the CCC Legal and Quality departments, as well as to the program administrator.
• Perform other duties as assigned.

SKILLS AND ABILITIES:

• Communicate clearly and concisely both in writing and orally.
• Successfully exercise management of time and meet assigned deadlines.
• Maintain accurate records and all necessary paperwork.
• Learn and apply training instruction.
• Establish and maintain professional, healthy boundaries with clients and staff.
• Tolerate ambiguity and change.
• Ability to work independently.
• Hire, schedule, train, develop, supervise, and evaluate staff performance.
• Must have clear professional boundaries and well-developed problem-solving skills.
• Work courteously and communicate effectively with the public, clients, and coworkers.
• Maintain accurate records and necessary paperwork.
• Work as a team member with other staff.
• Ability to prioritize, manage time, and meet deadlines.
• Sufficient manual dexterity and physical ability to perform a wide variety of cleaning, maintenance, and material handling tasks.

MINIMUM QUALIFICATIONS:

• High School diploma or GED required.
• 2 years of supervisory experience required.
• Must possess a current driver's license, access to a vehicle, and qualify as an Acceptable Driver as designated in Central City Concern's Fleet Safety policy.
• Must pass an initial driver's training within 60 days of being an approved driver and continue recertification training. Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull, and lift heavy objects to 50lbs, at least 3 feet off the ground, up to three times per shift.
• Must be able to climb stairs several times a day.
• Must pass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit.
• Must adhere to agency non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles, and sexual orientations, and treat individuals with respect and dignity.

Benefits at Central City Concern offered to our employees!

Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision, and voluntary plans. Central City Concern also takes employees' financial wellness into consideration and provides a rich retirement match.

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• 11 paid Holidays + 2 Personal Holidays
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, AND Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.