Unit Director, Emergency Services

University of California - San Francisco Campus and Health
United States, California, San Francisco
Nov 01, 2025
Unit Director, Emergency Services EMERGENCY SERVICES Full Time 86715BR Job Summary Reporting to the Nursing Director, the Unit Director of the Emergency Department for UCSF Community Hospitals holds 24-hour responsibility for nursing and operational leadership across two ED campuses. The director ensures safe, high-quality, equitable care; drives throughput from arrival to disposition; and maintains continuous readiness for CMS/TJC/EMTALA standards. Core accountabilities include operational planning and direction, financial performance, performance improvement/CAPA, human resources (hiring, onboarding, scheduling, competency), evaluation of care, patient experience/service recovery, and partnership with ancillary services to remove barriers. Equally vital, this leader builds a culture of psychological safety and engagement: modeling Just Culture and trauma-informed leadership; fostering respectful communication and inclusive teams; preventing and responding to workplace violence; and creating reliable channels for voice, feedback, and recognition. The director coaches and develops staff and charge RNs/AUDs, supports certification and career pathways, and routinely rounds to listen, learn, and close the loop. They collaborate across UCSF Health Adult Services, represent the organization with Hyde and Stanyan community hospitals and community agencies, and contribute to advancing True North priorities in Safety, Quality, Patient Experience, People, Equity, Financial Stewardship, and Growth & Innovation. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $253,900 - $269,400 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description The UCSF Health Stanyan & Hyde serves as a critical access point for patients of all ages requiring immediate medical attention. It is a high-acuity, fast-paced environment designed to manage a broad spectrum of medical conditions, from minor injuries to life-threatening emergencies. The department operates 24/7 with a dedicated team of emergency physicians, nurse practitioners, physician assistants, nurses, respiratory therapists, and support staff working collaboratively to provide timely and effective care. The ED is committed to providing high-quality, patient-centered care, ensuring rapid evaluation, stabilization, and definitive management for both adult and pediatric populations in need of emergent medical attention. Additionally, nurses on this unit are a highly motivated group of professionals providing outstanding care to the entire patient population being served. Teamwork among nursing staff, as well as physician and nurse collaboration, is critical for this unit to function harmoniously and optimally. Professional growth and development are the foundation of the unit culture and philosophy. Adult General and Specialty Surgical Units strongly support nurses by providing them with the necessary resources and skills to be successful in this extraordinary environment. Nurses keep abreast with the current trends in care through participation in advanced Critical Care classes and conferences. The Inpatient Medical/Surgical staff also actively participate in many quality improvement projects, innovative research, and community collaborative efforts. Required Qualifications Bachelor's Degree in Nursing required PALS certification Registered Nurse in the State of California BLS by American Heart Association ACLS by American Heart Association Minimum of two (2) years of progressive and recent nursing administration and leadership as a nursing supervisor or manager level in an Emergency Department in an academic medical center within the last five (5) years Strong hospital management experience, with progressive and in-depth expertise in patient care services Knowledge of hospital / clinic operations in a hospital or medical center setting; knowledge of appropriate professional standards for the department and team Strong knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing and compliance environments Strong knowledge of relevant healthcare information technology and patient care workflows and processes Excellent communications and interpersonal skills to foster and promote an environment for effective communication and collaborative decision making across multiple units and disciplines Excellent leadership, fiscal and operations management skills, with the ability to collaborate effectively with physicians, management and staff from all disciplines Ability to create and maintain a goal-oriented climate of teamwork, collaboration and consistent achievement of objectives Preferred Qualifications Masters Degree ANCC RN specialty certification in Nurse Executive or Nurse Executive-Advanced License/Certification Registered Nurse in the State of California About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/ppsm-20 For the University of California's Anti Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination Organization Health Job Code and Payroll Title 006506 NURSE SVC MGR 2 Job Category Nursing - Adult Critical Care, Nursing - Emergency Room, Nursing - Management/Administration, Other Nursing, Professional and Managerial, Supervisory / Management Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Employee Class Career Percentage 100% Location San Francisco, CA Campus St. Mary's Work Style Fully On-Site Shift Days, Variable Shift Length 8 Hours