Senior Analyst Product Strategy & Operations

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Job Posting Title: Senior Analyst Product Strategy & Operations - Slack

Location: Atlanta, GA or Chicago, IL

About the Role:

Slack's Product Strategy & Operations team drives the connection between product vision, monetization, and execution. We partner across Product, Engineering, Finance, and Go-To-Market to ensure Slack's roadmap and pricing decisions are grounded in data, customer insight, and business impact.
Our team leads product planning and business performance reviews, and owns Slack's Pricing & Packaging governance - defining how Slack's innovations are packaged, monetized, and measured. We operate as trusted partners to product leadership, helping turn strategic ideas into scalable outcomes.

We're looking for a Senior Analyst to join this high-impact team as a strategic and analytical thought partner to Slack's Product leaders.
In this role, you'll collaborate directly with PMs to evaluate opportunities, shape product strategy, and connect insights to business outcomes - while also contributing to Slack's broader pricing and monetization strategy.
You'll sit at the intersection of product development, strategy, and business performance, using data and structured thinking to influence Slack's roadmap and commercial decisions. This role offers exposure to senior leaders across Slack's Product, Finance, and GTM organizations, with real impact on how Slack grows and goes to market.

Your Impact - Responsibilities:

Partner with Product & Engineering teams:

• Act as a go-to business partner to PMs - helping shape product strategy, define success metrics, and size opportunities.

• Provide strategic insight into product performance and adoption, highlighting trends, risks, and opportunities.

• Support roadmap planning and visibility - partnering with PMs to organize roadmap artifacts and ensure alignment between product priorities, business goals, and pricing/launch timelines.

Drive pricing, packaging, and launch strategy

• Partner with PMs, Product Marketing, and GTM teams to evaluate and support new product launches - ensuring pricing, packaging, readiness, and market positioning are aligned.

• Lead analyses for new and existing Slack products - assessing competitive landscape, TAM, margin, and monetization tradeoffs.

• Synthesize pricing options, tradeoffs, and recommendations into executive-ready presentations and present them to decision-makers (P&P Council, PDE leadership, executives).

• Support the Pricing & Packaging Council, helping define Slack's product tiers, SKUs, and monetization frameworks.

• Build business cases and models that guide roadmap, pricing, and investment decisions.

Deliver strategic insights & operational clarity

• Partner with Data Science to ensure we have the right metrics, dashboards, and instrumentation to track product performance.

• Lead analysis for Strategy & Insights Reviews, synthesizing business, product, and customer data into clear recommendations for leadership.

• Collaborate cross-functionally with Finance, GTM Strategy, and Product Operations to connect data signals to strategic decisions.

Minimum Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• 3-5 years of experience in Product Strategy, BizOps, Consulting, Pricing, Sales Strategy or Finance (SaaS experience strongly preferred).

• Ability to manage end-to-end work streams and apply structure to complex, ambiguous problems

• Strong analytical and modeling skills, with the ability to connect data to strategic recommendations.

• Excellent communication skills - able to distill complex findings for senior audiences.

• Proactive, self-motivated, and able to work independently

• Strong interpersonal skills and a collaborative approach

• A proactive, curious mindset and comfort working in ambiguous, fast-paced environments.

Preferred Qualifications:

• Proven ability to partner with Product teams - influencing through insights and structured analysis.

• Experience in pricing, monetization, or market sizing preferred.

• Proficiency with Excel/Sheets; SQL or BI tools (Tableau, Looker) a plus.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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