Community Representative for Au Pair Program - Birmingham, AL

Location: Remote (with local travel within assigned geographic area)

Position Type: Part-Time (Flexible Hours)

Compensation: Fee-based, paid per completed activity; annual servicing fee prorated and paid bi-weekly

About the Role

As a Community Representative with Au Pair in America (APIA), you will support and guide host families and au pairs throughout their cultural exchange experience. Acting as a program liaison, you'll ensure all placements meet U.S. Department of State regulations while helping foster meaningful cross-cultural relationships. This is a remote, flexible position ideal for candidates with experience in education, counseling, cultural exchange, or social work.

Key Responsibilities

Onboarding & Training

• Complete required webinars, training calls and online training within 2 months of start date
• Comply with all ongoing training requirements and attend annual refresher trainings

Support & Monitoring

• Conduct in-home and virtual meetings with host families and au pairs in your cluster area
• Maintain contact with host families and au pairs and submit required reports in compliance with Department of State regulations
• Provide support for cultural adjustment, education enrollment, and conflict resolution
• Offer interim housing support in emergencies when required

Community Engagement & Program Promotion

• Plan monthly au pair cultural meetups and an annual Host Family Day event
• Promote APIA through local outreach, social media, and community networking
• Guide prospective host families through the application and matching process
• Represent APIA at local events and marketing opportunities when possible