New

Authorization Coordinator

TEKsystems
$23.00 - $24.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Santa Barbara
Nov 14, 2025
We are seeking a detail-oriented and organized Clinical Support Associate - Enhanced Care Management (CSA-ECM) to join our Medical Management department. Reporting to the ECM Program Manager, this role provides coordination support to clinical teams, assists with daily operational functions, and ensures efficient workflows. The CSA-ECM will also handle clerical tasks, process authorizations and referrals, and maintain accurate data entry to support enhanced care management services. Key Responsibilities: * Respond promptly to inbound calls and make outbound calls to providers, members, and internal staff regarding operational processes. * Maintain confidentiality and protect member information in compliance with HIPAA regulations. * Support daily operational functions of the ECM/CS program, including referral intake and provider assignments. * Collaborate with case management teams and internal departments to ensure timely access to ECM/CS services. * Organize, schedule, and track member contacts; assist with mailings related to assignments and authorization notifications. * Accurately enter authorization requests, billing codes, and service details into the system. * Prepare and finalize written determination notices for providers and members; assist with mailing Notices of Action (NOAs). * Act as a liaison between clinical reviewers, providers, and members to resolve issues and ensure smooth communication. * Support the ECM Program Manager with data tracking and other administrative tasks. Skills & Qualifications: * Strong organizational and multitasking abilities with attention to detail. * Excellent written and verbal communication skills. * Ability to work independently and collaboratively within an interdisciplinary team. * Basic understanding of medical terminology, CPT and ICD-10 coding, and authorization processes. * Proficiency in Microsoft Office (Word, Excel, Outlook); typing speed of at least 35 WPM. * Commitment to confidentiality and compliance with HIPAA regulations. Preferred: * Knowledge of Medi-Cal services and community-based healthcare resources. * Experience with health-related programs for low-income or elderly populations. * Bilingual in Spanish (preferred, not required). Job Type & Location This is a Contract position based out of Santa Barbara, CA. Pay and Benefits The pay range for this position is $23.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Santa Barbara,CA. Application Deadline This position is anticipated to close on Nov 21, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.