Service Sales Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Your Role and Responsibilities

In this role, you will have the opportunity to develop an effective sales strategy within the specified market scope (India Region) and maintain it to improve ABB's market reach and realize growth aspirations. Each day, you will define, plan, lead, and ensure the execution of sales strategy to meet both qualitative and quantitative sales targets for products, systems, and/or services to ensure sustainable order growth, revenue, profitability, market share, sales productivity, and customer satisfaction. You will also showcase your leadership skills by guiding, developing, and coaching the Sales organization (other sales managers and sales specialists within scope) to meet the sales targets through effective collaboration.

Work Model: #LI-Onsite

Division: Process Automation - Measurement & Analytics (Analytical Division)
Region: India

Main Stakeholders: Customers, Service Teams, Sales Specialists, Product Managers

You will be mainly accountable for:

• Anticipating and identifying shortfalls in performance and taking appropriate remedial actions in a timely manner.

• Identifying and evaluating new opportunities with existing and potential customers, determining plans for implementation, and allocating required resources.

• Planning and executing customer surveys and acting on the survey results to ensure a high level of customer satisfaction.

• Participating in the negotiation of key contracts.

Qualifications for the Role

• Experience: 12+ years of experience in front-end service sales for Analytical products (Gas analyzers, Liquid analyzers, Gas Chromatography).

• Effective team leader with significant outcomes in service sales across India.

• Skilled in developing and executing sales strategies for service offerings.

• Effective communication skills and ability to engage with stakeholders at all levels.

• Willingness to travel across India whenever required.

• Degree in Engineering or related field.

• Highly skilled in customer relationship management and negotiation.

• Familiarity with ABB products and solutions in Measurement & Analytics.

More About Us

ABB's Measurement & Analytics Division is one of the top global makers of smart devices that help industries measure and monitor their operations. We build tools like analyzers that check the makeup of gases and liquids, and instruments that track things like temperature, pressure, flow, and level.
Our solutions are used in important industries like oil & gas, chemicals, water treatment, power, hydrogen, batteries, and marine. We also offer smart digital tools that help companies keep their devices healthy, predict issues before they happen, and manage everything more efficiently.
By using our technology, companies can improve how they work, reduce waste, and help protect the environment. We help them measure things like emissions and production inputs, so they can see the difference before and after making changes-leading to smarter, cleaner operations.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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