Shipping/Mailroom Clerk

Hoya
United States, Texas, Lewisville
651 East Corporate Drive (Show on map)
Dec 01, 2025
The shipping clerk position will be responsible for scanning, wrapping, sorting, tossing, and mailing the final product (frames, lenses, and case) to the customer. Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Primary Duties Prioritize work by start date and follow all Standard Operating Procedures (SOPs). Scan work from the Inspection and check for any violations. Insert billing and move to wrapping. Wrap glasses and/or lenses in foam and place them into the case where needed. Distribute wrapped jobs into the appropriate customer bins. Sort work by delivery type. Toss work into the Account bin. Box work in bins and label boxes for shipping. Print labels, postage, and billing information. Secondary Duties Cross-train in other positions. Help in other areas of the department when needed. Make boxes, labels, and return empty trays to inventory. PRODUCTION AND QUALITY GOALS Scan 240 jobs per hour with less than .01% error. Wrap 75 jobs per hour with less than .01%Returns/Audit Rejects. Toss 240 jobs per hour with less than .01%Returns/Audit Rejects. Assemble 140 boxes per hour. PRODUCTION AND QUALITY GOALS for LUX Shipping Scan 120 jobs per hour with less than .01% error. Wrap 60 jobs per hour with less than .01%Returns/Audit Rejects. Toss 240 jobs per hour with less than .01%Returns/Audit Rejects. Assemble 140 boxes per hour. QUALIFICATIONS Experience At least 1 year of experience in similar roles. The ability to communicate openly with others and work as a team. Must be able to work overtime or flexible shifts when needed. Must be able to follow all company policies and procedures. Must be able to understand and implement work instructions. Must be able to understand basic job work tickets. The ability to do simple/basic math. Work without supervision. Basic Computer skills. Able to read and write the English language well. Attendance/Punctuality - Is consistently at work and on time. Knowledge, Skills, and Abilities SAFETY REQUIREMENTS Basic understanding of the Injury and Illness Prevention Program and the Hazard Communication Program. Closed-toe shoe required with heel support While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment may require the use of PPE. Safety glasses and long-sleeve shirts may be required where needed.