Technician _Service

• Perform installation, repair, and maintenance of Automated Guided systems as directed by Service Supervisors and/ or Project Managers.
• Minimal travel to customer to address technical issues and system deficiencies
• Execute electromechanical installation, hardware assembly, repairs, and troubleshooting for AGV components, including wiring and calibration.
• Configure and update software for AGV system parts, ensuring correct functionality.
• Maintain detailed records of maintenance
• Conduct technical activities such as fault diagnostics, software testing, hardware calibration, and system performance analysis.
• Review and interpret technical documentation and schematics to solve system issues and provide updates as necessary.
• Observe and assess system performance, identifying and resolving operational challenges.
• Collect, analyze, and report on system performance data to assist in troubleshooting and improving AGV functionality.
• Provide feedback and suggestions for system improvements based on service activities, collaborating with the wider technical team to develop maintenance plans.
• Offer guidance to customers' technical teams on maintaining and operating AGV systems as directed.

Qualifications & Experience

REQUIRED COMPETENCIES

• Experience in Mechanical, Electrical, or Computer Science disciplines.
• 2-3 years of experience in service or maintenance engineering, particularly with electromechanical systems.
• 2-3 years of experience within a service environment, handling customer interactions and troubleshooting.
• Valid driver's license.
• Proficient in English, both written and verbal.
• Strong customer service orientation and ability to work independently under tight schedules.
• Ability to analyze complex technical issues and provide effective solutions.
• Proficiency in Microsoft Office suite and other software tools.

DESIRED COMPETENCIES

• Hands-on experience with wiring and use of hand tools.
• Associate's or Bachelor's Degree in any of the required disciplines.
• 2 years of experience developing or executing test plans for technical systems.
• Experience with the integration of software and hardware in an automation environment including component installation and wiring termination.
• Experience with software tools for diagnosing and configuring PLCs, controllers, sensors, and embedded devices.
• Experience with soldering (certification beneficial).
• Knowledge of Windows OS, Active Directory, and hardware support. Familiarity with Linux-based systems beneficial.
• Ability to acquire a passport for travel, if needed.
• Excellent communication and organizational skills.
• Curious, problem-solving mindset with the ability to think critically and anticipate issues.
• Strong administrative skills and ability to manage multiple priorities effectively.

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Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.

Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.