Senior IT Disaster Recovery and Business Continuity Analyst

HealthPartners is currently hiring for a Senior IT Disaster Recovery and Business Continuity Analyst. This position is essential to ensure that HealthPartners' technology systems can recover quickly from unexpected disruptions, including major outages, disasters, or union-related work stoppages.

The Senior Analyst will develop and maintain disaster recovery and business continuity plans, respond to emergencies to minimize business interruption, and work closely with IT and application teams to restore services. In addition, this individual will provide IT planning and support during union-related work stoppages and assess current recovery capabilities to recommend improvements. Because IT outages and disasters are unpredictable and can significantly impact business performance, the analyst will also participate in an on-call rotation to support and coordinate system outages. The analyst will serve as a key liaison between IT and business units, fostering clear and effective communication to ensure alignment across all stakeholders.

Required Qualifications:

• Bachelor's degree in Computer Science, Management Information Services, or equivalent experience/knowledge
• Five (5) years of experience with Disaster Recovery and Business Continuity planning and oversight.
• Five (5) years of IT work experience
• Understanding of audit and security standards (e.g., CoBit, NIST, ISO27001, ISO27002, etc.)
• Strong desktop tool usage including Word, Excel Access, and PowerPoint
• Ability to coordinate multiple initiatives and tasks.
• Excellent communication skills, verbal and written for technical and non-technical topics.
• Excellent people skills with a strong, consistent service orientation to both internal and external customers
• Knowledge of Project Management methodologies
• Understanding of negotiation and arbitration principles
• Strong understanding of HealthPartners technical infrastructure, application architecture, and network configuration
• Strong leadership skills and an ability to multitask in high stress situations.

Preferred Qualifications:

• Certification of Business Continuity Management, Disaster Recovery Management, or ITIL Foundations

Hours/Location:

• Monday - Friday; core business hours with availability for after-hours support in the event of outages.
• This role is primarily remote, with occasional on-site work at our Bloomington, MN office as business needs arise.

Responsibilities:

• Develops and maintains IT's Disaster Recovery Policies and procedures.
• Works with IT Infrastructure to develop and maintain IT Business Continuity procedures.
• Coordinates IT activities associated with disaster recovery planning, validation, testing and analysis for infrastructure and applications designated as critical.
• Documents and participates in the process and outcome of IT's Disaster Recovery Tests.
• Coordinates storage, availability, and the inventory of Disaster Recovery Planning documentation and related contractual agreements for specific IT groups.
• Ensures adequate Service Continuity Planning occurs within IT in alignment with HealthPartners Business Continuity Program.
• Provides disaster recovery and business continuity guidance to application and system subject matter experts.
• Coordinates and provides support to IT Leaders in the event of Disaster Recovery implementation.
• Develops recovery assessments; documenting and managing outstanding issues and remediation efforts.
• Ensures compliance to IT's Disaster Recovery policy and procedures.
• Measures and forecasts IT's state of service recovery readiness.
• Reviews change management reports to identify potential high risk work that could lead to system outages.
• Partners with IT groups to develop solutions for improved redundancy, availability, and capacity planning to meet planned recoverability requirements.
• Partners with HealthPartners Business Continuity Planning to ensure adequate integration of Disaster Recovery criteria and measures.
• Provide disaster recovery response and recovery leadership, as needed.
• Assist with execution of workplace recovery solutions at time of event.