Warehouse Manager

Cytek Biosciences is a trailblazer in spectral flow cytometry, redefining how cell analysis is done. Based in Fremont, California, Cytek has built a global reputation by commercializing Full Spectrum Profiling (FSP) technology-enabling researchers to run high-multiplex assays with remarkable sensitivity and precision. The company's pioneering instruments, such as the Cytek Aurora, Northern Lights, and the game-changing AuroraEvo system, are empowering scientists worldwide to accelerate breakthroughs in immunology, oncology, and cell therapy.

Cytek's commitment to innovation has earned it the title of "Overall BioTech Company of the Year" in the 2024 BioTech Breakthrough Awards. With expanded facilities-from a tripled Fremont headquarters to a state-of-the-art manufacturing site in Wuxi-Cytek is scaling rapidly to meet global demand while maintaining rigorous ISO13485 quality standards

The Warehouse & Logistics Manager organizes and directs all warehouse activities while managing domestic/International shipments and ensuring import/export compliance for international logistics. This role optimizes the global flow of raw materials, coordinates movement across warehouse and international locations, and ensures on-time shipping of revenue instruments to meet customer and business requirements. Key responsibilities include maintaining accurate inventory, overseeing freight consolidation, reducing transportation costs, ensuring timely delivery to customers, and supporting a seamless end-to-end supply chain. This position also strives to maintain 100% inventory accuracy through daily cycle counts.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Leadership & Team Development

• Hire, train, supervise, motivate, and develop warehouse staff; create sustainable org structure for scale-up and cross-training.
• Provide coaching, recognition, performance feedback, and workforce planning.
• Promote a transparent, positive, and highly engaged team culture.
• Ensure strong collaboration with Manufacturing, Supply Chain, Purchasing, Planning, Quality, and global Cytek warehouse teams.
• Improve and enforce attendance standards by monitoring team attendance, providing coaching, implementing corrective actions, and recognizing strong attendance performance.

Operational Excellence & Compliance

• Manage all warehouse activities including receiving, storage, picking, packing, shipping, and materials flow.
• Maintain strict ownership of inventory accuracy across Fremont and all external storage locations.
• Execute and oversee: Daily cycle counts with goal of 100% accuracy, Midyear and Annual physical inventories (and quarterly if required), Reconciliation with Planning and Inventory teams
• Maintain an audit-ready warehouse; champion 5S, Lean, Kanban, and standardized work practices.
• Drive continuous improvement and automation of manual warehouse processes and reporting.
• Ensure accurate and timely shipments and daily completion of transactions.
• Enforce safety practices, PPE requirements, forklift certification, and OSHA-compliant work environment.
• Maintain compliance with ISO 9001, ISO 13485, SOX controls, and medical device shipping requirements.
• Approve and implement Engineering Change Orders (ECOs) affecting materials stored onsite or externally.

Logistics & Material Flow

• Plan, schedule, and track domestic and international shipments to ensure timely and cost-effective delivery.
• Ensure on-time shipping of revenue-generating instruments and reagents to meet customer expectations and revenue targets.
• Oversee international logistics including import/export compliance, documentation, customs requirements, and regulatory adherence.
• Select, negotiate, and manage carriers, freight forwarders, and logistics partners for the best rates and performance.
• Oversee freight consolidation strategies to reduce transportation costs and improve efficiency.
• Manage reverse logistics including returns, repairs, and recycling.
• Ensure ERP/WMS data accuracy and alignment between physical and system inventory (NetSuite preferred).
• Establish systems to ensure <24-hour turnaround for Service transfer orders, MRB, rejected, and obsolete parts.

Continuous Improvement & Lean Practices

• Maintain accurate warehouse performance metrics and deliver monthly KPI reports to senior leadership.
• Lead resource planning, capacity analysis, and workload balancing.
• Implement short-term containment and long-term corrective actions for shortages, delays, or missed shipments.
• Act as the warehouse liaison for RFT (Right First Time) meetings to ensure product quality during shipment.

REQUIREMENTS & QUALIFICATIONS:

• Bachelor's degree (B.A./B.S.) or AA with several years of experience with logistics-intensive environments.
• 8-12 years of progressive warehouse, logistics, and inventory management experience; medical device/regulatory experience preferred.
• Strong inventory control expertise and ERP (NetSuite preferred) proficiency.
• Experience with Lean, Kanban, 5S, and material flow optimization.
• Strong leadership, communication, organizational, and analytical skills.
• Ability to manage multiple high-profile projects and meet deadlines.
• Forklift certification preferred.
• Very Strong computer skills (Excel, Word, PowerPoint; NetSuite experience a plus).
• Hands-on, proactive, and detail-oriented with a sense of urgency.
• Ability to perform physical labor as required (lifting up to 50 lbs, operating warehouse equipment).

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Continually required to stand, walk, utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Occasionally/Frequently/ required to lift/push/carry items up to 50 pounds/ Occasionally more than 50 pounds.
• Occasionally/Frequently/Continually exposure to wet and/or humid conditions (non-weather).
• Frequently work near moving mechanical parts.

Cytek is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.

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