OOBE Program Coordinator

OOBE, a Workwear Outfitters Brand based in Greenville, SC, is an apparel design company founded in 1994. OOBE offers full-scale strategic branded apparel programs to outfit the employees of many industry-leading companies. In contrast to uniforms, our branded apparel is designed and built exclusively for each of our partners.

Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tennessee with more than 5,500 employees in facilities spanning the globe.

Brands under the Workwear Outfitters umbrella include Red Kap, Bulwark, Image Authority, Kodiak, Terra, Liberty , Work Authority, Workrite Fire Service, Chef Designs, Horace Small, CritiCore, and OOBE. Workwear Outfitters is also the exclusive licensee for Dickies apparel in the B2B channel.

Our Purpose: "We champion and empower workers who make our world work better"

Major benefits include medical, vision and dental, Life and Disability coverage.

Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.

What You Will Do as an OOBE Program Coordinator:

The Program Coordinator supports the BMW account by managing daily operations, customer communication, order processing, and program workflows. This role serves as a key liaison between BMW partners and internal teams, ensuring accurate data management, seamless project execution, and exceptional customer experience.

How You Will Make a Difference:

• Serve as a primary point of contact for BMW Manufacturing, BMW North America, and internal operational teams, managing inquiries, orders, special requests, and escalations.
• Support the Program Manager by gathering, analyzing, and organizing data for weekly and quarterly customer meetings, presentations, and strategic communications.
• Enter and manage orders in Microsoft Navision, including special requests, returns, credit memos, invoices, and troubleshooting order issues.
• Maintain BMW program websites, ensuring accurate product information, pricing, homepage updates, and coordinating with IT to resolve issues or improve user experience.
• Communicate new product developments, changes, and project updates across internal teams, ensuring alignment and timely follow-through.
• Document and track project activity, WIPs, and meeting notes in PODIO, ensuring accurate action items and seamless cross-functional coordination.
• Lead or support new product launches, marketing initiatives, and promotions designed to drive program engagement and sales performance.
• Partner with the Sr. Program Manager and Vice President of Programs to evaluate and improve C4 customer service processes and program workflows.
• Travel as needed for client meetings, apparel fittings, on-site support, and other customer-facing engagements.
• Consistently deliver exceptional customer service and identify opportunities to enhance the BMW client experience.

Skills for Success:

• Bachelor's degree, preferably in Business or a related field.
• Excellent written, verbal, and interpersonal communication skills.
• Strong conflict resolution and problem-solving abilities.
• Proven project management skills, with the ability to manage complex, multi-step processes accurately and efficiently.
• Solid analytical skills, with an understanding of business fundamentals and exceptional customer service principles.
• Proficiency in Microsoft Office Suite
• Ability to travel 5-15% as needed.

Hours:

Monday: 6:30 AM - 3:30 PM (9 hours)

Tuesday: 9 AM - 6 PM (9 hours)

Wednesday: 6:30 AM - 3:30 PM (9 hours)

Thursday: 11:30 AM - 7:30 PM (8 hours)

Friday: 6:30 AM - 12:00 AM (5.5 hours)

Location: 1400 Highway 101 Greer, SC 29651