Administrative Support Specialist

Demonstrated commitment to cultural diversity and ability to work with individuals or groups with diverse backgrounds.

Experience - Ten years preferred

Skills - Microsoft Office Suite, Banner Student, Degree Works, Qualtrics

Training - Keyboarding; Professional Administrative support development; Customer service; Web searching

Education - High School Diploma

This position provides support to the Associate Dean for Academic Affairs and Executive Assistant of the College of Engineering ( COE). This position performs a variety of basic administrative, clerical and office support duties. This position has knowledge of office and work unit policies and procedures, and communicates information pertaining to COE programs, functions, and services. Duties performed include preparation of documents and reports; using office technology; compiling records; organizing and maintaining files; posting information; greeting, referring, and assisting visitors, clients, faculty, staff and others; answering phones; scheduling rooms for COE events and classrooms; distributing mail, and photocopying. Assist the Associate Dean for Academic Affairs with special projects and events.

North Carolina A & T State University is a public land grant high research activity institution that is committed to dedicated teaching and learning, scholarly and creative research, and effective engagement and public service. The University enrolls over 15,200 students.

Nationally recognized for its leadership and excellence in STEM education and research, N.C. A&T is classified as "R2-High Research Activity" in the Carnegie Classifications and is poised to achieve "R1-Very High Research Activity" status. It also holds Carnegie's earned credential in Community Engagement and the Association of Public and Land-Grant Universities ( APLU) Innovation and Economic Prosperity designation. With an annual economic impact of $2.4 billion, N.C. A&T plays a vital role as a higher-education economic driver in North Carolina's Piedmont Triad region and across a state that is ranked No. 1 in the nation for the second straight year as "best for business" by the CNBC financial network.

The College of Engineering, with over 2,800 students, has EAC ABET accredited undergraduate programs in Architectural, Bio-, Biological, Civil, Chemical, Computer, Electrical, Industrial, and Mechanical Engineering, as well as a CAC ABET-accredited program in Computer Science. On the Graduate level, the College has 8 Masters of Science Degree programs, and 5 Doctoral programs. The 5 research cluster areas of the College of Engineering ( COE) are Autonomous Systems, Cybersecurity and Resilience, Energy and Sustainability, Healthcare Applications and Complex Systems and Networks. The College welcomes team members who thrive in an environment that embraces diversity and inclusion within the student body, faculty, and staff. Additional information about the College and the University can be found at www.ncat.edu/coe.

Conveys basic information and ideas through a variety of media to individuals and groups. Exhibits excellent editing and proofreading skills. Communicates orally and in written form with visitors, students, board members, faculty, staff (on and off campus), and provides need-based support. Independently provides direct information regarding inquiries about the COE programs & activities in a professional manner, and interacts with the public in general (i.e., University Administrators, Dean, Associate Deans, COE Chairpersons, Faculty and Staff) through a professional and team-driven environment. Maintains detailed calendars and records; manages logistics associated with the delivery of program activities and supplies. Other activities include event planning, phone call / visitor / email routing, mailbox, and department appearance oversight. Looks for opportunities to improve college and departmental operational efficiency and effectiveness. Adapts well to work environment changes.

Provides administrative assistance to the Associate Dean for Academic Affairs and Executive Assistant including managing department records, assisting in hosting industry and academic visitors, and supporting the Associate Dean for Academic Affairs and Executive Assistant requests in terms of tasks/projects assigned. Additionally, performs tasks related to the front office management of daily appointments and activities, and provides primary administrative support for development of meeting agendas, executive office support, and scheduling for internal and external visitors to the department.

Assumes major responsibility for providing administrative assistance to the Associate Dean for Academic Affairs and Executive Assistant in collecting, analyzing, compiling, and processing records and reports using a variety of computer-based software and tools. Maintains the COE Faculty and Staff directory. Receives and distributes letters, packages, etc. Monitors office supplies and places orders when necessary. Other items in this category include preparation and administrative processing of forms as necessary in daily operations. Responsible for independently establishing and managing an efficient filing system for department correspondence, documents, reports, and other materials, utilizing a variety of manual and computerized systems, and effective office support management at an executive level.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more:

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.