1st Assistant Golf Professional

You're a people-person, and we're a people-business. At SentryWorld, we care about our associates - and we encourage our team to bring that same commitment to our customers to keep them coming back year after year. In order to deliver on our commitment to customer service, we require an elite team of customer-focused individuals to work on the golf course to build and maintain trust and create a memorable experience for all SentryWorld's guests.

We are looking for someone that is focused, passionate, and has a professional and friendly demeanor. If you think you are a good fit, we would love to hear from you!

What You'll Do

As a 1st Assistant Golf Professional, you will play a key role in the management of daily golf operations to ensure the effective delivery of services, provide professional golf advice and ensure customer expectations are exceeded. In this role you will:

• Act as a member of the Golf Leadership team to ensure the effective delivery of services, provide professional advice and ensure overall customer satisfaction.
• Control and manage consistent play ensuring appropriate guest check-in and fee collection in coordination with the starter and player assistants. Enforce all rules and regulations governing golf course usage.
• Work independently to coordinate and manage small golf outings and assist with clinics. Also assists large group outing coordinators to ensure satisfaction and manages scoring for all large groups.
• Assist in tournament operations and weekly events including planning, pre-tournament contracts, post-tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up.
• Administer human resource-related activities including timely performance and salary reviews and ensure all subordinates adhere to human resources policies and practices. Select, develop, motivate, and recognize staff.
• Work at the pro shop counter taking reservations for golf rounds and assisting in pro shop set-up, merchandise marketing, and sales. Meet with golf company vendors and assist in ordering and selection of Pro Shop merchandise

Additionally, you will:

• Assist the Director of Golf in establishing events, lesson program, planning, and budgeting the golf operations.
• Assist with management of inside and outside service staff to ensure the highest quality of customer service is achieved.
• Responsible for timely and consistent maintenance of the club's USGA Handicap System.
• Provide club repair and fitting services to customers as needed.
• Assist in player development programs using PGA tools and resources.
• Play golf with a variety of customers in competitive and non-competitive situations.
• Perform other job-related duties as assigned from time to time

What it Takes

• Associate Degree or equivalent work experience
• Minimum 2 years of related work experience
• Level 2 Apprentice and actively pursuing a PGA membership (in a timely manner) through the PGA Professional Golf Management (PGA PGM) program; to be completed within a 3-year time frame
• Experience as an assistant golf professional at a public or resort golf operation
• Golf teaching experience
• Customer relations and supervision skills
• In-depth knowledge of golf equipment, design and fitting of clubs
• Maintain a credible golf game and remain current on teaching innovations
• Available to work nonstandard hours including nights, weekends and holidays

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.

• 401(k) plan after 1 year of service to help fund your future
• Generous Paid-Time Off plan for you to enjoy time "out of the office" as well as Holiday Pay and Floating Holidays
• Group Medical, Dental, Vision, Life Insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
• Well-being and Employee Assistance programs
• Free Wellness Center Membership
• Associate discounted shift meals and golf rates

About SentryWorld

SentryWorld is the hospitality component of our business and is a tribute to our roots in the community of Stevens Point, Wisconsin. Since the early 1980s, it's served as a celebration of the city, state, region, and people who made it possible.

SentryWorld offers numerous ways to play, engage, and relax. It stands as a beacon in Wisconsin's burgeoning golf community as a world-class, award-winning, 18-hole public golf course.

SentryWorld also features banquet facilities, a sports complex, and two restaurants-Muse at Sentry and PJ's - SentryWorld, all located on the campus of the Sentry home office. Our latest addition, The Inn at SentryWorld, is a 64-room, upscale boutique hotel located just off the 18th-hole fairway of the golf course.

To help serve these operations, we employ a versatile staff to help make the experience as memorable as possible for our guests. Our associates bring an array of talents, skills, and backgrounds, coming together to provide amazing service and friendly, Wisconsin hospitality.

We'd love for you to join us and help us continue to be a unique and welcoming destination for guests who visit us from across the country.

SentryWorld is owned and operated by Sentry Services, an affiliate of Sentry.

Who You'll Want to Contact

Talent Acquisition Specialist

Esbeidy Guevara

Esbeidy.Guevara@Sentry.com

Equal Opportunity Employer

SentryWorld is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.