Director, Municipal Services

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Municipal and On-Street Parking Market Intelligence

Understand the market and potential clients
• Know the client specification and requirements
• Know the characteristics and profile of existing clients
• Participate in professional organizations
• Maintain the municipal pipeline by coordinating with business development staff
• Gather data and info from alliances with other vendors
• Assist in conducting presentations to prospective clients with municipal and on-street parking needs
• Attend trade shows and conferences including IPI shows
• Meet with clients across the country as resident expert in field in meters, enforcement, ticket processing, and collection services.
• Build and maintain relationships with clients
• Review and evaluate all RFPs as they relate to meters, enforcement, ticket processing, and collection services
• Assist with proposals as they relate to meters, enforcement, ticket processing, and collection services Perform feasibility studies.

Municipal and On-street Parking Program Development

• Gather data and benchmark standards
• Keep abreast of changing technology and methods
• Appropriately applying knowledge to the needs of a specific city, municipality, university, or hospital
• Define and implement the necessary practices and procedures to effectively operate and deliver meter, enforcement, ticket processing, and collection services
• Develop operating plans, marketing materials and sales packet strategies
• Assist in development of training plans for municipal and on-street parking employees
• Develop standardized operation plans for company wide use
• Review significant municipal or on street proposals for adequacy
• Assist in business development efforts including client meetings and proposal presentations
• Develop a group of individuals within the company who can effectively support the company's on street and municipal business endeavors across North America

Municipal and On-street Parking Program Operation

• Review and evaluate existing municipal and on-street parking operations
• Review audit reports
• Identify problems and write recommendations for improvement
• Conduct on-site visits
• Act as resident expert for internal on-site managers
• Identify areas for nationwide pricing
• Identify preferred vendors or partners

• Bachelor's degree
• Five to Eight years of municipal on-street parking management experience
• CAPP certifications (Certified Administrator of Public Parking)
• Presentation Skills
• Selling skills Negotiating skills
• Product Knowledge
• Above-average Microsoft office sills including Excel, Word, Outlook and PowerPoint.
• Excellent verbal and written communications skills
• Ability to evaluate specifications in an RFP
• Ability to evaluate and deliver sound recommendations for improvement of process
• Ability to identify issues and troubleshoot
• Advanced knowledge of on-street Parking technology
• Familiarity with various methods and software applications as they relate to on-street parking
• Knowledge of the AS400
• Ability to interpret contract language
• Familiarity with state statues and ordinances as they relate to on-street parking
• Excellent organizational skills
• Ability to maintain confidentiality
• Understanding the political climates of various municipalities.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.