New

Network Monitoring Representative

Quest Diagnostics Incorporated
flex time, 401(k)
United States, Florida, Tampa
Jan 15, 2026
Job Description Network Monitoring Representative - Tampa, FL, Tuesday to Saturday, 8:00 AM to 5:00 PM Pay range: $18.27+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programs Annual, no-cost health assessment program Blueprint for Wellness healthyMINDS mental health program Vacation and Health/Flex Time 6 Holidays plus 1 "MyDay" off FinFit financial coaching and services 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, plus buy-up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities and so much more! Monitor the daily performance of the logistics network to ensure all ground routes, shuttles and air shipments are running according to schedule. When necessary, proactively develop contingency plans and communicate /coordinate execution of plans with Regions, Quest Air, and Contracted services to make adjustments to minimize the overall impact to the system. Responsibilities: Monitor logistics routes, both internal and external, that feed either Quest Air, commercial air, or any other system critical ground relays. Monitor logistics shipments, including charter, commercial and Quest Air to ensure they are transported as planned. Communicate with Quest Air, local logistics team, contracted service providers, and the testing laboratory to alert them of any possible issues/delays and coordinate adjustment of the logistics system as needed. Tracks the overall performance of the network looking for areas of improvement and/or system redesign. Daily, monthly & quarterly reporting of service, productivity & quality metrics. Support and coordinate with other central operations and air operations management (Dispatch, route optimization, six sigma). Ability to maintain confidentiality concerning information and data received. Qualifications: Required Work Experience: Minimum of 3 years of experience in logistics operations Preferred Work Experience: Experience with Pickup & Delivery operations desired Route design and air / ground operations experience desired Physical and Mental Requirements: Occasionally lifting up to 25 pounds May require extended periods of focus May require extended periods of sitting or standing Ability to manage stress Capable of handling multiple priorities in a high-volume setting Knowledge: Knowledge of Quest Diagnostics Logistics policies and procedures preferred Excellent computer skills, good working knowledge of Microsoft Windows and Office products (Word, Excel, Outlook) Skills: Excellent verbal and written communication skills Must be able to facilitate and direct the work of others Strong organization skills Strong functional/technical skills Strong negotiating skills Strong problem-solving skills Strong decision-making skills Analytical skills and independent thinking to analyze and evaluate route efficiencies Excellent interaction skills required for interaction with department employees and management, especially around change management Integrity and Trust Active Listening Dealing with Ambiguity Drive for Results Composure Creativity Priority Setting Perseverance 52232 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.