Security Officer - Hotel FT Unarmed

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Hotel Patrol in New Orleans, LA, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As an unarmed Patrol Officer at a hotel and resort location, you will conduct routine patrols of guest areas, entrances, parking, and back-of-house spaces, maintaining a high-visibility presence that can help to deter security-related incidents. You will respond to calls, support guests and staff with clear communication, and document observations. At Allied Universal, you will bring an agile, reliable, and innovative approach, delivering through teamwork with integrity in a caring, people-first culture.

Position Type: Full Time

Pay Rate: $14.11 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to guests, staff, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a hotel and resort location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including guest disputes, medical calls, fire alarms, and other service-related concerns.
• Conduct regular and random patrols of interior and exterior areas, including lobbies, hallways, amenities, parking areas, loading zones, and perimeter points to help to deter unwanted activity.
• Control access to the property by monitoring entrances and restricted areas, verifying credentials as required, and directing visitors to appropriate locations.
• Monitor security-related systems such as CCTV, alarms, and access control when assigned, and report irregularities to site leadership and/or management.
• Complete detailed reports on incidents, observations, and patrol activities, including documentation of lost and found items, policy violations, and guest assistance provided.
• Assist with crowd management during peak occupancy times, events, and group arrivals by maintaining orderly flow and communicating with hotel staff.
• Support hotel staff with trespass warnings and removal requests when directed by management and in accordance with site procedures and local requirements.
• Provide directions and general assistance to guests, including wayfinding to rooms, amenities, and parking, while maintaining a professional presence.
• Communicate clearly with Allied Universal leadership, site contacts, and local first responders when needed, using radios, phones, and written documentation.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.