Security Officer - Flex Shopping Center Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Shopping Center Patrol in National City, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer in a busy retail mall location, you will conduct routine foot patrols, stay highly visible, and help to deter security-related incidents while supporting shoppers, tenants, and staff with clear communication and a helpful presence. You will report concerns, respond to calls for assistance, and document activity with attention to detail. At Allied Universal, you will bring agility, reliability, and integrity to a people-first team.

Position Type: Flex

Pay Rate: $19.25 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to our clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the retail mall property, including interior common areas, storefront corridors, loading and receiving areas, parking areas, and the perimeter, as permitted by site guidelines.
• Perform access control and observe visitor, tenant, contractor, and delivery activity, reporting unusual conditions per site procedures.
• Monitor designated areas for suspicious or prohibited activity and help to deter policy violations through visible presence and professional communication.
• Assist with crowd and line management during peak shopping periods, promotions, and special events, supporting a positive guest experience.
• Coordinate with property management and local public services as directed during incidents, alarms, or medical situations, and/or when additional assistance is needed.
• Complete detailed shift activity reports, incident reports, and patrol documentation using required systems and/or forms.
• Operate and monitor security-related systems such as CCTV, alarm panels, and radio communications as assigned.
• Provide directions and general assistance to shoppers and tenants, and/or help resolve minor disputes by using de-escalation and customer service techniques.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.