Security Officer - Flex Access Control

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Access Control in Walnut Creek, CA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Access Control Officer in a busy healthcare location, you will monitor entrances and sensitive areas, verify credentials, manage visitor flow, and conduct routine patrols to help reduce security-related incidents. You will stay visible, respond to concerns with calm professionalism, and deliver clear communication and customer service to patients, visitors, and staff. At Allied Universal, you will bring agility, reliability, innovation, teamwork, and integrity to every shift.

Position Type: Flex

Pay Rate: $24.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access at designated entrances by verifying identification, issuing temporary visitor credentials, and directing authorized persons to the appropriate destination.
• Monitor and manage visitor flow to patient care areas by following check-in requirements, visiting hours guidance, and restricted area protocols.
• Operate access control systems and related equipment such as badge readers, door controls, and visitor management logs in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including addressing unauthorized entry attempts and reporting concerns through the established chain of communication.
• Support hospital staff with security-related escorts, including walking visitors to approved areas and assisting with lost and found persons inquiries.
• Help to reduce risk by observing for suspicious activity, unattended items, and policy violations, then documenting and reporting per post orders.
• Assist with de-escalation during tense interactions in public areas, waiting rooms, and entry points, and request additional support when needed.
• Complete detailed activity reports, incident reports, and access logs, maintaining attention to confidentiality expectations for a healthcare location.
• Conduct regular and random patrols around entrances, lobbies, parking areas, and the perimeter when assigned. Working environments and conditions may vary by client site.
• Participate in emergency procedures such as fire alarms, medical emergency notifications, and facility incident codes by following site instructions and coordinating with responding teams.
• Communicate clearly with Allied Universal supervision, site leadership, and local responders using radios, phones, and/or other approved communication methods.

Minimum Requirements:

• Be vaccinated as required for a hospital site.
• Be able to restrain individuals.
• Customer service experience is preferred.
• Ability to lift up to 20 lbs is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.
  
  

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Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.