Merchandising Operations Associate (Hybrid Position - Manchester, CT)

The Merchandising Operations Assistant Associate plays a key role in supporting Buyers and the broader Merchandising team by ensuring accurate execution of assortment plans, product setup, reporting, and operational processes. This role is ideal for someone who thrives on organization, collaboration, and turning detailed information into actionable insights in a fast-paced retail environment.

This position operates in a hybrid work environment, with the Merchandising team on-site in Manchester, CT 2-3 days per week.

What You'll Bring to Bob's

At Bob's Discount Furniture, success in this role is driven by skills, capabilities, and behaviors rather than credentials alone. The ideal candidate brings strong operational execution skills, attention to detail, and the ability to collaborate across teams to support merchandising strategies that drive sales and margin performance.

Key Skills for Success

Core Competencies & Expertise

Merchandising Operations & Execution

• Support Buyers with day-to-day execution of merchandising initiatives to meet sales and margin goals
• Maintain accurate assortment plans and product data in alignment with established SOPs
• Coordinate new and revised merchandise setup following buying decisions

Data Analysis & Reporting

• Compile, organize, and analyze reports to support merchandising decisions, including:
  • New Goods Reports
  • Discontinued Product Reports
  • Market research and trend analysis
• Identify risks and opportunities related to product assortment and inventory

Product Setup & Accuracy

• Create and maintain product articles in accordance with company standards
• Verify accuracy of product specifications, including dimensions, features, carton proofs, and assembly instructions
• Ensure merchandising data integrity across systems and platforms

Sample & Asset Management

• Manage the end-to-end sample process, including initial, marketing, and visual samples
• Maintain organized and accurate sample areas
• Coordinate distribution of swatches and selling support materials to internal teams

Cross-Functional Collaboration

• Partner effectively with merchandising, ecommerce, marketing, visual, and store teams
• Communicate clearly with external vendors and suppliers via email and meetings
• Support visual initiatives, store setups, and new product launches as directed

Communication & Content Execution

• Manage merchandise announcements, including New Item Alerts and launch communications
• Support execution of in-store and digital marketing assets, including pricing, photography, advertising layouts, and web content

Preferred Competencies & Skills

• Strong organizational and multi-tasking abilities in a deadline-driven environment
• High attention to detail and commitment to accuracy
• Ability to work independently while contributing to a collaborative team
• Flexibility and adaptability when priorities shift
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Working knowledge of retail merchandising and basic retail math

Minimum Qualifications

• Demonstrated experience supporting merchandising, buying, retail operations, or a related function
• Ability to analyze data, compile reports, and manage detailed information accurately
• Strong written and verbal communication skills

Physical Demands

• Ability to lift and move merchandise samples (up to 20 lbs)
• Ability to sit, stand, walk, bend, reach, and move throughout office and store environments with or without reasonable accommodation

Travel & Schedule

• Full-time role, minimum 40 hours per week
• Occasional local or regional travel to Bob's and competitor store locations

Who We Are

At Bob's Discount Furniture, we're committed to skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Our values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide how we work and grow together.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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