(CSSNA) Service Administrator

Job Title: Service Administrator

Duration: 6 months

Location: Chesapeake VA USA 23323

Pay Rate: $29.00 - $31.03 hourly

Schedule: Monday - Friday, 7:30 AM - 4:30 PM

JOB SUMMARY
Must Have Skills/Experiences:
* Provide excellent quality customer service support
* Use Excel, PowerPoint, and Outlook for daily tasks
* Strong communication and organizational skills

Job Summary:

Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location

Key Responsibilities:

• Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
• Assesses customers needs and gathers pertinent information
• Creates basic work orders in appropriate systems
• Provides some status updates to customers, as requested

• Greeting customers
  * Customer service
  * Attention to detail (Notations)
  * Phone etiquette
  * Scanning and uploading data
  * Multi-tasking
  *Mechanical knowledge

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.