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Part-Time Administrative Support Assistant- Course Support

The Pennsylvania State University
remote work
United States, Pennsylvania, University Park
201 Old Main (Show on map)
Feb 03, 2026
APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

The Smeal College of Business Management and Organization Department (M&O) seeks a part-time detail-oriented and organized administrative support professional. This position will be part of a team that supports two large-enrollment courses offered by the M&O Department. This position requires engagement and communication with undergraduate students, instructors, and other members of the Teaching Team. Primary responsibilities include, but are not limited to, processing student messages and answering questions, helping to support the needs of multiple instructors; assisting with processing course data (such as documenting attendance and grades); and using tools such as Canvas, Excel, and auxiliary tools such as Top Hat and Packback.

Typical Education and Experience Requirements:

Typically requires a High School diploma or higher plus one year of related experience or an equivalent combination of education and experience.

Additional Preferred Education, Experience, or Certifications:

Associate's degree and additional years of experience are preferred, but we are willing to train the right candidate. Experience working with systems including Canvas. Requires intermediate proficiency using Microsoft Excel as well as other Office Suite Programs. Customer service experience or experience working with students is a plus.The successful candidate will be a self-starter who can work both independently and collaboratively, exercise discretion in handling confidential information, and an ability to work with multiple faculty members simultaneously.

Excellent oral/written communication skills with all stakeholders are a must (students, faculty, department, college and university), along with an ability to communicate with tact and practice discretion and confidentiality concerning sensitive situations and issues. Knowledge of University policies and procedures is helpful.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.

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