Facilities Associate

Williams Lea by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world-especially within legal, financial, and professional services industries.

We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly.

The Facilities Associate is a member of the Williams Lea team delivering exceptional customer service at our client. Responsibilities include facilities, hospitality and receptionist and other general office duties as needed.

Job duties

(* denotes an "essential function")

• *Perform office moves and office set ups
• Maintain visitor offices
• Assist with installation of ergonomic keyboard trays and other office equipment
• Make minor furniture and office repairs
• *Assist with weekly inventory of office supplies
• *Assist with maintaining office supply inventory levels for client service areas
• Assist clients with hanging pictures and/or certificates
• Under supervision, work with Building Engineers to address issues relating to the office
• Assist with coordinating facility related vendor activity
• Maintain cleanliness and integrity of the client site by regular inspection of site (doors, furniture, floors and fixtures)
• Empty shredding bins
• *Set up conference rooms, including audio/visual equipment, signage, food, beverages, utensils and ice
• *Clean up conference rooms after use and return property to vendors if necessary
• *Prepare coffee and other beverages in each kitchen in the morning
• *Keep kitchen and catering areas in order and clean
• *Under supervision, responsible for performing a weekly inventory of kitchen and catering supplies
• *Assist with maintaining inventory of kitchen and catering supplies
• *Maintain cleanliness and integrity of the client site by regular inspection of site
• *Communicate with supervisor/manager regarding client projects or deadline issues
• *Operate multiple line phone systems
• *Greet clients and visitors
• *Inform client or staff of visitor arrivals
• *Issue visitor badges
• Escort visitors to appropriate office, conference room or other area

• High School diploma or equivalent
• Minimum 6 months experience in legal, banking, or large corporate environment in facilities, property management, building operations, catering, hospitality or reception
• Proficient in both oral and written communication
• Ability to type with accuracy
• Must be able to read and follow written instructions
• Ability to make minor repairs and install office equipment
• Ability to handle sensitive and/or confidential materials as required
• Attention to detail with emphasis on accuracy and quality
• Committed to providing superior customer service
• Maintain a professional demeanor and appearance at all times
• Demonstrate social awareness and the ability to exhibit professionalism
• Ability to effectively prioritize and complete multiple tasks and/or projects on time
• Capable of working successfully in a team environment or alone
• Ability to work in a fast-paced environment
• Ability to handle multiple phone lines
• Can safely lift and move furniture and/or other objects
• Aptitude operating various power, hand tools and/or machinery
• Ability to use basic audio/visual equipment
• Must be able to practice Safe Food Handling procedures
• Capable of quickly learning and implementing new processes and/or procedures
• Support and help maintain effective client and vendor relationships
• Experience using Outlook, Office Suite and other office software
• Ability to lift up to 50 lbs. on a regular basis
• Ability to work overtime

The rate of pay for this role at the noted RRD location is $22.00 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and visioncoverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans