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Diversion Specialist

University Hospitals
United States, Ohio, Cleveland
Mar 20, 2026
Description A Brief Overview

The Diversion Specialist will provide oversight and direction for the medication diversion surveillance program. The Diversion Specialist will oversee the investigation process of suspected medication diversion incidents, provide support for the Drug Diversion Response team and the Medication Diversion Subcommittee, as well as participate in continuous improvement, education and planning activities.

What You Will Do

  • Providing oversight and direction for the medication diversion surveillance program.
    * Establishes and maintains a comprehensive surveillance program to detect potential medication diversion.
    * Optimizes the use of reports and functionality of available technology to prevent and identify medication diversion.
    * Develops audit processes and conducts regularly scheduled audits to identify medication diversion in the various medication use processes.
  • Overseeing the investigation process of suspected medication diversion incidents.
    * Oversees and performs a preliminary investigation of identified potential medication diversion (e.g. discrepancies, eyewitness reports, hot-line tips, etc.) in collaboration with the appropriate manager, within established timelines.
    * Oversees and completes the Drug Diversion Scorecard (DDS) as a component of the preliminary investigation, as appropriate.
    * Compiles and evaluates the findings from the preliminary investigation and DDS and determines if potential diversion exists.
    * Communicates with the Drug Diversion Response Team (DDiRT) if the preliminary investigation suggests potential medication diversion. Schedules a meeting of the DDiRT within established timeline.
    * Coordinates with the appropriate manager and Human Resources staff if immediate action must be taken (e.g. impaired employee)
  • Providing support for the Drug Diversion Response Team and the Medication Diversion Subcommittee.
    * Presents the results from preliminary medication diversion investigations to the DDiRT.
    * Works collaboratively with DDiRT members in determining next steps after a preliminary investigation and coordinates these activities
    * Completes and maintains documentations of all investigational activities and actions.
    * Serves as a permanent member of the Pharmacy & Therapeutics Medication Diversion Subcommittee and provides administrative support as assigned
  • Participating in continuous improvement, education and planning activities.
    * Identifies opportunities for continued improvement in detecting and preventing medication diversion and discusses these with applicable leaders.
    * Provides leadership and actively participates in multidisciplinary educational activities regarding medication diversion.
    * Assures the departmental and institutional policies related to medication diversion are accurate and current
    * Participates in departmental planning activities, as assigned.

Additional Responsibilities

  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
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