Structuring Analyst

About Us
Capital Bank N.A. is headquartered in Maryland, serving our communities since 1999. We offer commercial and consumer banking services to clients in the DC metro area, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states.

Windsor Advantage, an affiliate of Capital Bank N.A., is the nation's leading lender service provider with more than 150 years of cumulative in-house SBA 7(a) and USDA experience, cutting edge systems and rigid controls. Develop an innovative and sustainable SBA and USDA platform without hiring staff or incurring capital expenditures. Windsor Advantage is uniquely qualified as a lender service provider to support it's clients to develop and execute thoughtful and comprehensive SBA and USDA lending programs.

Position Purpose

This position will play a key role in supporting Windsor's BankLink platform, the broker- and borrower-facing intake system for structuring debt solutions across Windsor's 100+ lender network. The Analyst will focus on intake and support activities, including gathering and reviewing borrower and broker information, entering and maintaining records in CRM and BankLink, assisting in the structuring of opportunities, and coordinating with team members to ensure smooth handoff to lenders and the Windsor Credit and Closing teams. This position emphasizes accuracy, efficiency, and responsiveness in handling incoming leads and supporting the VP and team in driving successful placements.

Position Responsibilities

• Support the intake of borrower and broker opportunities through the BankLink platform, ensuring accurate and timely data entry.
• Review and validate borrower application materials and supporting documentation for completeness prior to structuring.
• Maintain and update CRM and BankLink records, including leads, opportunities, accounts, and contacts.
• Assist the Vice President in preparing structured debt opportunities for lender review, including gathering financials and borrower details.
• Coordinate with internal team members to ensure efficient handoff of structured opportunities to Windsor's lending partners.
• Conduct preliminary research and analysis on applicants, markets, and referral sources to support intake and structuring activities.
• Monitor pipeline activity, provide status updates, and flag issues or gaps in borrower submissions.
• Provide administrative support for reporting, scorecards, and performance tracking related to intake and structuring.
• Uphold KPIs related to accuracy, turnaround time, and responsiveness in managing incoming opportunities.

Required Education and Experience

• Bachelor's degree in marketing, business administration, communication, or other related area.
• 0-3 years related experience in finance, credit, sales, marketing, or similar industry.
• Experience in a credit structuring or closing role at a banking or financial institute preferred.

Qualifications and Skills

• Must have a thorough knowledge of principles and methods of selling.
• Ability to design, implement and monitor effective marketing strategies.
• Knowledge of principles and processes for providing excellent customer and personal services.
• Ability to close business proposals.
• Working knowledge of all mediums of social media and other related marketing software.
• Strong communication and negotiating skills.
• Basic credit acumen
• Strong organizational skills and the ability to multitask.
• Personable nature & Positive attitude.
• Proficiency in Microsoft Office Suite.