Description
Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA (tenapanor) and XPHOZAH (tenapanor). Ardelyx has agreements for the development and commercialization of tenapanor outside of the U.S. Kyowa Kirin commercializes PHOZEVEL (tenapanor) for hyperphosphatemia in Japan. A New Drug Application for tenapanor for hyperphosphatemia has been approved in China with Fosun Pharma. Knight Therapeutics commercializes IBSRELA in Canada.
Position Summary:
The Market Access & Patient Services Analytics Intern will support core analytics and operations activities for Market Access and Patient Services, with a focus on payer policy documentation, data quality, and reporting enablement. This role will help standardize payer information, improve foundational data accuracy, and enhance reporting documentation to enable better data-driven decision making and operational efficiency across commercial teams.
Key Responsibilities:
- Develop payer policy documentation
- Compile and standardize payer policy and medical exception information into clear documentation and reference materials.
- Create structured resources that internal teams can easily access for payer coverage criteria, restriction language, and process nuances.
- Quality control of foundational data
- Perform quality checks on Market Access and Patient Services foundational data tables.
- Identify inconsistencies, missing fields, or anomalies and help develop QC alert reports and validation processes to proactively flag issues.
- Support FRM operational processes
- Assist with field reimbursement manager (FRM) operational needs including roster management, territory alignment updates, and target list tracking.
- Ensure data accuracy and timely updates to support FRM field activities and reporting.
- Enhance reporting documentation
- Help build a Tableau report catalog that documents available dashboards, published datasets, primary users, and key use cases.
- Create training and reference materials to improve report adoption, understanding, and self-service use across internal teams.
Desired Outcomes:
- Improved data accuracy and governance through standardized QC processes and alerting.
- Increased operational efficiency for Market Access and Patient Services via clean data and well-documented processes.
- Clear documentation and reporting resources that make payer policy, FRM operations, and analytics assets easy to navigate.
- Better data-driven decision making enabled by organized reporting, training materials, and a structured Tableau report catalog.
- Scalable processes that can support future growth of the analytics and operations infrastructure.
Qualifications:
- Currently pursuing a degree in Data Analytics, Information Systems, Business Analytics, Public Health, or a related field.
- Strong attention to detail and comfort working with structured data and documentation.
- Proficiency with Excel or similar tools; familiarity with Tableau or other BI platforms is a plus.
- Strong organizational and communication skills, with the ability to translate technical detail into clear instructions and reference materials.
- Interest in market access, patient services, or commercial operations in the life sciences or healthcare industry.
Preferred Skills:
- Experience with basic data quality checks, data validation, or reporting processes.
- Exposure to payer policy, reimbursement, or healthcare data is helpful but not required.
- Familiarity with SQL or other data querying tools is a plus.
What You Will Gain:
- Hands-on experience in commercial analytics, market access, and patient services operations.
- Practical exposure to building data quality processes and documentation that support real-world decision making.
- Experience working with reporting tools and catalogs to drive adoption and self-service analytics.
- A portfolio of tangible deliverables-payer policy documentation, QC processes, and reporting resources-demonstrating your impact on data and operations.
Work Environment:
- Location ideally in or close to Waltham, MA.
The hourly rate for this Internship position is $25 per hour. Ardelyx utilizes industry data to ensure that our compensation is competitive and aligned with our industry peers.
Ardelyx is an equal opportunity employer.
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Ardelyx
Mar 21, 2026