Specialist, Employee Relations

Location: Remote within U.S.

Department: Human Resources / Employee Relations

Summary of Role:

Manages lowlevel employee relations cases, including workplace accommodations, policy interpretation, and process questions, and triages and assigns employee relations and ethics cases through established intake processes. Supports routine and moderately complex investigations by applying established ER policies and protocols, maintains accurate, auditready documentation, and escalates higherrisk matters to senior ER partners while partnering closely with frontline leaders, HR Business Partners, ER peers, and crossfunctional teams.

Role Responsibilities:

1. Manage lowlevel employee relations cases, including workplace accommodations, policy interpretation, and process questions.
2. Triage and assign employee relations and ethics cases using established intake and risk guidelines.
3. Support routine and moderately complex investigations through factfinding, documentation, and application of ER protocols.
4. Maintain accurate, auditready case documentation and escalate higherrisk or complex matters appropriately.
5. Partner with frontline leaders, HR Business Partners, and ER peers to promote consistent issue resolution.
6. Regular interaction with frontline leaders, HR Business Partners, ER peers, and crossfunctional teams.
7. Moderate influence through case management, intake and assignment decisions, and issue resolution.
8. Handles sensitive employee matters requiring judgment, discretion, and policy adherence.

Desired knowledge, skills, and abilities:

• Working knowledge of employee relations practices, investigations, and employment law fundamentals.
• Strong judgment, organization, and attention to detail in managing cases and assessing risk.
• Clear written and verbal communication skills for documentation and manager guidance.
• Ability to manage multiple priorities in a fastpaced, confidential environment.

Minimum Education and Experience Requirements:

• Education -
  
  
  
  • Bachelor's degree in Human Resources, Business Administration, or related field preferred.
  
  
  
  
• Experience -
  
  
  
  • At least 1-3 years of experience in employee relations, HR generalist, or related HR support roles.
  • Experience supporting frontline or operational environments preferred.
  
  
  
  

#LI-TL1

#LI-Hybrid

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.

To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.