Quality Technician

Quality Technician (Medical Device)

Location: Arden Hills, MN (Onsite)

Pay: $22.00-$23.00/hour (conversion range)

Schedule: Full-time | Contract with potential for extension or hire

Employee Benefits

Medical, dental, vision, and pet insurance | 401(k) Retirement Savings Plans | Employee Assistance Program (EAP) | Commuter/Parking Accounts | People Perks | Health Savings Account (HSA) | AD & D Insurance

Position Overview

We are seeking a detail-oriented Quality Technician II to support complaint investigations for cardiac rhythm management devices (pacemakers). This role focuses on product analysis, root cause investigation, and documentation within a regulated medical device environment.

Key Responsibilities

• Receive and evaluate returned product complaints and verify accuracy
• Perform initial investigations and root cause testing on pacemakers
• Document findings and enter data into complaint management systems (GCMS/Trackwise)
• Ensure product traceability and complete, accurate reporting
• Collaborate with R&D, Manufacturing, and cross-functional teams
• Follow up on coding, data gaps, and investigation details
• Prepare and route complaint files for final review and approval
• Assist in maintaining and improving test procedures and processes
• Maintain lab compliance, cleanliness, and quality standards

Qualifications

• Associate degree in Electronics or related field (or equivalent experience)
• 1+ year of experience in quality, testing, or technical roles
• Strong attention to detail and technical writing skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)

Preferred Skills

• Experience in a regulated environment (medical device, FDA, ISO)
• Familiarity with complaint handling systems (GCMS, Trackwise)
• Understanding of basic electrical principles
• Experience with test equipment (oscilloscopes, digital multimeters, power supplies)

Additional Details

• Onsite interview process (2 rounds, 30-45 minutes each)
• Must be authorized to work in the U.S. without sponsorship

Click "Apply Now" to contribute to life-saving medical device quality and investigation processes.

Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.

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