Senior Manager, Software Engineer

Western Governors University
life insurance, flexible benefit account, parental leave, paid time off, paid holidays, sick time
United States, Utah, Salt Lake City
3949 South 700 East (Show on map)
Apr 21, 2026
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Management Technical 715 Pay Range: $170,400.00 - $281,200.00 Job Description We're looking for a Senior Manager of DevOps to lead high-impact infrastructure and platform engineering teams supporting a modern, cloud-first environment. Reporting to the Director of Cloud Operations, this role sits at the center of execution-translating strategic direction into scalable systems, reliable delivery pipelines, and high-performing teams. You'll own the day-to-day leadership of DevOps and cloud engineering functions, with a strong focus on AWS infrastructure, Infrastructure as Code (Terraform), observability, and release excellence. This is a hands-on leadership role where you'll balance technical depth, operational rigor, and people development. What You'll Do Lead, mentor, and grow a team of DevOps engineers and engineering managers, building a high-performance, accountability-driven culture. Drive execution of cloud infrastructure and platform initiatives aligned with the Director's strategic roadmap. Own delivery and continuous improvement of CI/CD pipelines, enabling reliable, secure, and efficient software releases. Champion Infrastructure as Code (Terraform) best practices, ensuring scalable, auditable, and secure environments. Establish and track key operational metrics, including DORA metrics, system reliability, and deployment performance. Partner with Architecture, Security, and Engineering leaders to implement operational excellence standards and governance. Oversee AWS environments, including networking, identity/access management, observability, and cost optimization. Lead incident response, postmortems, and continuous improvement efforts to enhance system resilience. Contribute to capacity planning, forecasting, and workforce planning in partnership with the Director. Drive cost efficiency initiatives across cloud infrastructure without compromising performance or reliability. Ensure alignment with Agile practices and ITIL-based service delivery frameworks. What You Bring Strong leadership experience managing DevOps, SRE, or cloud infrastructure teams, including managing managers. Deep hands-on knowledge of AWS services and cloud architecture. Proven experience implementing and scaling Infrastructure as Code using Terraform. Expertise in CI/CD pipelines, release management, and automation at scale. Strong understanding of DORA metrics and modern DevOps performance frameworks. Experience with observability tools (monitoring, logging, tracing) and incident management. Ability to operate at both strategic and tactical levels-translating vision into execution. Experience managing technical debt and driving continuous improvement initiatives. Strong collaboration skills with cross-functional stakeholders, including engineering, security, and product. Financial and operational acumen, including cloud cost management and resource planning. Qualifications Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) 9+ years of relevant experience in DevOps, SRE, or infrastructure engineering 5+ years of leadership experience, including managing managers or senior engineers Why This Role Matters This role is critical to scaling a modern cloud platform that supports innovation across the organization. You'll play a key part in building the systems, processes, and teams that enable reliable, secure, and high-velocity software delivery. #LI-GB1 Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.