On Call Coffee House Attendant

Omni William Penn Hotel

Since 1916, the Omni William Penn Hotel has been a landmark of elegance in downtown Pittsburgh. Over the years, we've welcomed movie stars, politicians, world leaders, professional athletes, and business icons-cementing our place as one of the city's most celebrated destinations.

At Omni William Penn, our associates are the heart of our success. We foster an All In culture where respect, gratitude, and empowerment are part of every day. Here, you'll find: A supportive environment with training and mentoring opportunities, Dedicated teammates who take pride in delivering exceptional service, and A workplace where your contributions truly make a difference. If you're a friendly, motivated individual with a passion for serving others, we invite you to bring your talents to our team. Discover the pride and excitement of working for a company known for its tradition of excellence.

• Providing excellent customer service to all guests.
• Taking beverage and food orders in a professional manner.
• Answering guest questions about menu items.
• Brewing gourmet coffee and other specialty beverages.
• Sell sandwiches, snacks, espresso, and specialty beverages.
• Up selling and suggestive selling of items.
• Accurately processing cash, credit, check transactions and maintaining a balanced bank.
• Communicate with the culinary team when more product is needed.
• Knowledge of food menu and wine list (when applicable).
• Stock condiment trays, coffee station, display cases, and refrigerators.
• Clean the area as needed and at the end of the shift.
• Handle all checks and cash according to procedures.
• Printing of reports at the end of the shift and banking out.
• Attend all designated staff meetings and training sessions.
• Be familiar with all property amenities and other restaurants.
• Know and adhere to all liability laws.
• Respond to any reasonable task as assigned by supervisor or manager.
• Complete other duties assigned by manager and/or supervisor.
• Must have a flexible availability, including weekends and holidays, and early morning shifts.
• Previous customer service experience is required; relevant barista or food and beverage experience is preferred
• Must have excellent communication skills both in person and on the phone.
• Must be able to bend, push, pull and stand for extended periods of time.
• Must be able to lift at least 30lbs.
• Must have a current Servsafe Certification
• Must have a current RAMP Certification
• This is an on call position

Rate: the first 3 months $16.11, after 3 months $17.01 and 6 month rate is $17.90

This position may receive tips but it's not guaranteed

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.