Certified Pharmacy Technician - Community

As a Pharmacy Technician in our community pharmacy, you will play a vital role in supporting both the pharmacy team and the patients we serve. Your responsibilities will extend beyond traditional prescription dispensing to include patient-centered, proactive care. This role offers opportunities for professional growth, including certification to provide immunizations.

Location: Mercyhealth Perryville - Rockford, IL

Schedule: Monday - Friday

Hours: 8:30 AM - 5:30 PM

ESSENTIAL DUTIES AND RESPONSIBILITIES

Prescription Management:

• Accurately process, fill and label prescriptions for dispensing under the supervision of a pharmacist.
• Initiate, follow-up, and obtain Prior Authorizations.
• Prepare, send, and receive orders for medications and supplies; maintain inventory, ensuring medications are purchased and stored properly.

Patient Engagement:

• Identify and enroll patients in medication synchronization (med sync), ensuring all medications are prepared for pick-up on a single date each month or 90 days.
• Conduct monthly follow-up calls with patients to confirm medication needs, discuss changes in medication regimens, and identify potential clinical interventions like immunizations.

Clinical Support:

• Assist pharmacists in delivering enhanced clinical services, including immunizations, medication therapy management (MTM), and chronic disease management.
• Document patient care activities and coordinate with the broader healthcare team to ensure continuity of care.
• Engage in proactive care strategies, identifying potential health issues early and working with pharmacists to implement preventative care measures.
• Obtain certification to administer immunizations, expanding your role in providing supervised direct patient care.

Workflow Optimization:

• Contribute to the pharmacy's shift from reactive to proactive patient care by adopting best practices for workflow innovation, including appointment-based models.
• Participate in continuous quality improvement initiatives aimed at enhancing patient care and operational efficiency.

Financial and Operational Tasks:

• Maintain petty cash and change fund balances.
• Proficiently handle all transactions at the point of sale.
• Perform other duties as assigned under the direction of the pharmacist.

EDUCATION AND/OR EXPERIENCE

High School Diploma or equivalent preferred

Graduate of a pharmacy technician program preferred.

Experience in a community pharmacy setting is preferred.

CERTIFICATION/LICENSURE

Pharmacy Technician Licensure required

Certified Pharmacy Technician (CPhT) or Certification through NHA required.

OTHER SKILLS AND ABILITIES

Effective communication and customer service skills

Ability to multitask and manage time effectively in a fast-paced environment

Proficiency in using pharmacy management software and technology tools.

Willingness to obtain immunization certification.

LEVEL OF SUPERVISION

Work is performed according to specific procedures and methods, but the incumbent must make minor decisions in order to adapt to routine situations.

PAY RANGE:

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision

• Life & Disability Insurance

• FSA/HSA Options

• Generous, accruing paid time off

• Paid Parental and caregiver leave

• Career advancement and educational opportunities

• Tuition and certification reimbursement

• Certification Reimbursement

• Well-being Programs

• Employee Discounts

• On-Demand Pay

• Financial Education

• Annual recognition/awards events

• Partner appreciation days

• Family entertainment/attractions discount

• Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50

• One of Working Mother magazine's 100 Best Companies for Working Mothers

• A Top 50 Company and Top 10 Nonprofit for Executive Women