Principal Quality Architect

Location: Remote - US Work Model: Remote

The Principal Quality Architect defines, evolves, and champions the enterprise quality strategy to ensure consistent, measurable product quality across engineering domains. This role operates at an enterprise level, influencing quality engineering practices, establishing standards and metrics, and embedding quality into the architecture, development, and delivery of software systems. This leader partners closely with engineering leadership, domain quality leaders, and architects to improve reliability, testability, observability, and delivery confidence across the organization.

Define and continuously evolve the enterprise quality strategy, ensuring alignment with organizational goals and consistency across engineering domains; establish and maintain enterprise quality standards, frameworks, and practices across the software development lifecycle, including cloud-based and SaaS platforms
• Provide architectural guidance to ensure systems are designed for testability, resiliency, observability, and scalability; partner with architects and engineering leaders to embed quality capabilities into CI/CD pipelines and delivery workflows using automation frameworks, IaC patterns, and quality gates
• Guide enterprise-level testing strategies with a strong emphasis on automation-first approaches; drive modern quality engineering practices including automated testing frameworks, risk-based and shift-left testing, and AI-assisted quality and test automation capabilities
• Define, collect, and monitor enterprise software quality metrics - including defect trends, test coverage, pipeline quality signals, and production reliability indicators - to identify systemic risks and recommend improvements to tooling, architecture, and engineering practices
• Lead a cross-domain quality council to align on tools, standards, and testing strategies across products and platforms; serve as a trusted advisor to senior engineering leaders on quality architecture, tooling decisions, and emerging risks
• Operate as an enterprise thought leader, contributing to organizational maturity through coaching, knowledge sharing, and adoption of modern quality technologies across engineering domains

• GitHub Actions
• Playwright
• CI/CD Pipelines
• Infrastructure as Code (IaC)
• AI-Assisted Test Automation
• Microsoft Office

• Master's degree or equivalent practical experience, with 5-7 years developing domain or compliance expertise and 3-5 years operating at a program-lead or enterprise-coordination level
• Strong programming or scripting expertise with hands-on experience in CI/CD pipelines, test automation frameworks, and cloud-based or SaaS platforms
• Deep knowledge of Agile frameworks, modern product delivery models, and systems architecture with a strong understanding of software quality metrics and production reliability
• Executive-level communication and facilitation skills with a proven ability to influence large organizations without direct authority
• Strong analytical, architectural, and systems thinking skills; self-directed, detail-oriented, and effective in fast-paced environments with the ability to translate strategy into execution

• Experience building and scaling test automation solutions within complex software environments using modern frameworks such as Playwright
• Familiarity with Java, C#, or similar enterprise programming languages
• Hands-on experience with Infrastructure as Code (IaC) patterns and quality gates within enterprise CI/CD pipelines
• Experience integrating AI-assisted quality and test automation capabilities into delivery workflows
• Strong presentation skills with the ability to translate quality strategy into actionable execution plans across multiple engineering domains

The salary range for this role is $150,000 - $180,000. The listed salary range represents a good faith estimate at the time of posting. The listed range may be adjusted in the future based on business needs. Actual compensation will be based on job-related factors including, but not limited to, qualifications, skills and experience.

Hyland is the pioneer of the Content Innovation Cloud, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.