Security Officer Lobby Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Concierge in Flower Mound, TX, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Front Desk Officer at a healthcare location, where you will welcome visitors, manage access control and badges, and support daily security-related operations with professionalism and care. In this highly visible role, you will use strong communication and customer service skills while helping create a positive experience for staff, patients, and guests. Guided by our values, you will bring reliability, teamwork, and integrity to every interaction.

Position Type: Full Time

Pay Rate: $17.01 / Hour

Job Schedule:

What You'll Do:

Provide customer service to visitors, patients, staff, and vendors by following site-specific procedures and front desk protocols at a healthcare location.
• Monitor access to the lobby and reception area, verify identification and visitor information, and help to deter unauthorized entry through security-related screening and sign-in practices.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, including contacting site contacts, emergency services, and/or Allied Universal leadership when appropriate.
• Answer phones, provide directions, manage guest inquiries, and support front desk communications while maintaining accurate logs, reports, and other required documentation.
• Observe activity at the front desk and nearby entry points and report unusual behavior, hazards, and/or policy concerns to appropriate personnel.

Minimum Requirements:

• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.