Central Maintenance Supervisor

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Pay Rate

AFSCME Pay Grade A13
Annual Salary: $125,840.00 (Step 1) - $152,942.40 (Step 5)

Note: The starting negotiable salary offer will be $125,840.00 (Step 1) - $138,736.00 (Step 3) to commensurate with experience and education.

Reports To:

Rolling Stock Maintenance Superintendent or designee.

Current Assignment:

This announcement will be used to establish an eligibility pool to fill vacancies that may occur within the next twelve (12) months.

• Round 1: May 4 - June 1
• Round 2: June 2 - July 2
• Round 3: July 3 - Aug 3

The San Francisco Bay Area Rapid Transit District (BART) is currently seeking a high-performing candidate with demonstrated ability to operate in a fast-paced, decision-driven Operations Control Center environment for the Central Maintenance Supervisor (CMS) role within our dynamic and dedicated Rolling Stock & Shops Department. In this role, supervisors must make real-time decisions that impact service, safety, and system performance.

You will oversee the supervision and dispatching of technicians responding to mainline revenue vehicle operating issues. You will coordinate activities with internal departments and external agencies, assign work and projects to staff, and provide high-level support to the Rolling Stock & Shops Revenue Vehicle Trouble Desk Superintendent.

The CMS is also responsible for evaluating employee performance, administering corrective actions in accordance with the Collective Bargaining Agreement (CBA), and performing other related duties as assigned.

The most qualified candidate for this position will demonstrate highly developed competencies beyond the minimum qualifications in the following areas. These competencies must be supported by demonstrated work experience and clearly articulated during the selection process:

• Rapid Problem Solving & Operational Leadership- Ability to quickly assess multiple real-time operational issues, prioritize based on safety and service impact, make decisive decisions, and effectively direct field personnel in a fast-paced Operations Control Center (OCC) environment.
• Railcar Operations Expertise - Demonstrated experience with mass transit railcar operations and a strong understanding of how system performance impacts service delivery.
• Multi-System Railcar Expertise - In-depth knowledge of railcar systems, including automatic train control, propulsion, braking systems, doors, HVAC, pneumatics, trucks, and suspension, with the ability to diagnose and assess failures in real time.
• Incident Documentation & Reporting Discipline - Ability to produce accurate, timely, and complete incident reports that clearly document issues, actions taken, coordination performed, and final outcomes.
• Decisive Communication & Direction - Ability to communicate clearly, concisely, and with purpose; provide direct, actionable instructions to field personnel and stakeholders; and effectively convey operational decisions under time-sensitive conditions.
• Multitasking Under Pressure - Proven ability to manage multiple simultaneous incidents, maintain situational awareness, and perform effectively in high-pressure, time-critical environments.
• Structured Decision-Making & Accountability - Demonstrated ability to make sound, timely decisions within established policies, take ownership of outcomes, and clearly communicate rationale and next steps to leadership.
• Independent Judgment Within Policy Framework - Ability to exercise independent judgment, adapt to evolving operational conditions, and apply policies and procedures appropriately in dynamic situations.
• Real-Time Decision Skills - Candidates should be prepared to demonstrate their ability to analyze, prioritize, and respond to multiple real-time operational scenarios during the selection process.

Application and Selection Process

This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). All applicants must apply online at www.bart.gov/jobs. Applications must be completed in full and include all requested information, including dates of employment, positions held, hours worked, and a detailed description of duties performed.

Applicants may attach a resume to provide supplemental information; however, the resume does not substitute for completing the application form in its entirety. Only information included in the application at the time of submission will be used to determine whether applicants meet the minimum qualifications for the position. All application materials must be submitted by the closing date and time listed on the job announcement. Applications received after the closing deadline will not be considered.

Applicants who require assistance with the online application process may contact the Talent Acquisition Division at (510) 464-6112 or employment@bart.gov.

The selection process for this position may include one or more of the following: a skills or performance demonstration, written examination, and/or panel or individual interview.

All applications will be reviewed by the Talent Acquisition Division to determine whether applicants meet the established Minimum Qualifications (MQs). Applicants who meet the MQs may be referred to the hiring department for further evaluation as part of the selection process.

The selected candidate must demonstrate a work history reflecting reliability and dependability and may be required to provide copies of certificates, diplomas, or other documentation required by law, including proof of authorization to work in the United States, and pass a pre-employment medical examination which includes a drug screen, which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. This requirement does not apply to current full-time District employees unless the position requires additional evaluations or clearances.

1. Coordinates the organization, staffing and operational activities for dispatching technicians in response to on-line revenue vehicle operating problems.
   
   
2. Participates in the development and implementation of goals, objectives, policies and priorities; recommends and implements resulting policies and procedures.
   
3. Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews improvement recommendations with appropriate management staff; implements improvements.
   
4. Directs, coordinates, and reviews the work plan for assigned maintenance services and activities; assigns work activities and projects; monitors work flow; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.
   
5. Receives and analyzes reported vehicle failures; determines technical support required and dispatches appropriate staff; maintains documentation of vehicle failures including actions taken to correct problems.
   
6. Monitors transit vehicle status, operating problems and trouble patterns via radio, telephone communications, handheld devices, and visual displays.
   
7. Advises higher level supervisory staff on the probability of successful train movement and the likelihood of on-site repair and continued operation.
   
8. Maintains vehicle history records; informs higher-level staff of repair and failure history and other information relevant to the maintenance and repair of transit vehicles; provides safety information to managers on a daily, weekly, and monthly basis.
   
9. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
   
10. As needed provides staff assistance to the Rolling Stock Maintenance Superintendent; participates on a variety of committees; prepares and presents staff reports and other correspondence as appropriate and necessary.
    
11. Coordinates maintenance technician services with those of other divisions, outside contractors and agencies; inspects tech offices to maintain and assess the quality of environments; creates training materials for the mainline technicians.
    
12. Estimates time, materials and equipment required for assigned jobs; requisitions materials as required.
    
13. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of transit vehicle system operation and repair; attends class or courses to learn more skills and improve existing skills.

Knowledge of:

• Operational characteristics, services, and activities of a revenue vehicle maintenance program
• Current and complex principles and practices of revenue vehicle maintenance, repair, and troubleshooting
• Tools and equipment utilized in transit vehicle maintenance and repair
• Operational characteristics of transit revenue vehicles
• Transit vehicle electronic and electro-mechanical systems and components
• Principles and procedures of record keeping
• Methods and techniques of troubleshooting, diagnosing, evaluating, and assessing transit vehicle malfunction
• Principles of business letter writing and basic report preparation
• Principles of using technology as the primary mode of work communication
• Principles of supervision, training and performance evaluation
• Occupational hazards and standard safety practice
• Related Federal, State and local laws, codes and regulations
  
  

• Supervising and coordinating revenue vehicle maintenance services
• Selecting, supervising, training and evaluating staff
• Documenting safety hazards and operational failures over time
• Analyzing transit vehicle failures and determining repairs
• Analyzing historical operational failures and predicting future problems
• Operating a variety of radio and visual communication devices
• Understanding, interpreting and applying information in maintenance manuals, bulletins and technical publications
• Monitoring transit vehicle status, operating problems and trouble patterns
• Interpreting and explaining District revenue vehicle maintenance policies and procedures
• Operating office equipment including computers and supporting word processing and spreadsheet applications
• Preparing clear and concise reports
• Communicating clearly and concisely, both orally and in writing
• Effectively using social media as a tool to interact with and/or respond to patrons
• Establishing and maintaining effective working relationships with those contacted in the course of work

Equal Employment OpportunityGroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov.

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.