University Library Technician

Bachelor Degree

This position provides general support to patrons and visitors of F.D. Bluford Library. The primary duties of the position will be to serve the informational and research needs of students, faculty, staff and the general public.

The mission of F. D. Bluford Library is to serve the informational needs of the students, faculty, and staff of North Carolina A&T State University in their pursuit of academic excellence and lifelong learning. The Library's vision and core value statements emphasize equal access to learners (including distance learners), scholarly research, and lifelong learning are consistent with the University's emphasis on scholarly research and continuous quality learning. Access Services is driven to provide appropriate levels of circulation services, collection maintenance, public assistance, and materials processing. The library user is our focus and excellent service to users is the mission of all Access Services activities.

Knowledgeable of overall operations of the library and performs circulation desk duties as assigned. Applies general library standards, procedures, techniques, systems, working manuals, and reference sources while enforcing Access Services policies/procedures. Circulates library materials according to procedures, registers patrons, updates file(s), correctly arranges materials in correct call number order on book trucks. Uses library applications (internal and external) in a networked environment to retrieve information. Assist patrons in location and use of bound and unbound serials and government documents. Help patrons with locating information in the microforms room and using the machine. Shelves returned serial and government document books and pamphlets.

Assists clients/patrons in basic use of resources and facilities with standard technical issues such as logging onto computers, paper jams, etc. in using technology such as the printer, scanner, copy machine, and mobile equipment (laptops, camcorders, headphones, and microphones). Recommends service changes to meet patron needs by identifying solutions to printing issues for the posters being printed through the plotter printers. Assists clients with Microsoft Office questions relating to MS Word, MS Power point, MS Publisher, etc. Monitors the daily environment of the Learning Commons area and ensures a quiet study environment.

Uses established filing and data systems, functions, and/or procedures. Reviews formatted materials for accuracy by alphabetizing books in the correct LC call order and shelving daily. Answers questions and identifies problems or obstacles for patrons with Respondus Lockdown. Identifies alternative solutions, and refers more complicated problems with Respondus Lockdown to a higher-level Faculty member. Collects general statistics such as head count, magazine and newspaper use, etc. Process Government Documents in the system.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more;

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.