IT Quality Assurance Analyst

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

DMI, LLC is seeking a IT Quality Assurance Analyst to support quality assurance activities for a Salesforce-based application. The role is responsible for ensuring that all software solutions meet defined functional and quality standards prior to release. This position requires a hands-on QA professional with strong expertise in test planning, execution, defect management, and stakeholder collaboration.

Duties and Responsibilities:

Quality Assurance & Testing
• Plan, coordinate, and ensure completion of functional testing activities
• Review functional and design specifications to validate requirements
• Identify gaps or ambiguities in requirements prior to testing
• Develop and execute:
• Test plans
• Test cases
• Test scripts and scenarios
• Perform manual and automated testing to ensure application quality
• Conduct regression testing to validate system stability after changes
• Test Management & Execution
• Define testing scope, timelines, and strategy in collaboration with stakeholders
• Assign and manage testing tasks across team members
• Facilitate testing for:
• New implementations
• Enhancements
• Production support
• Ensure all testing activities are properly documented and completed before release
• Defect & Quality Management
• Identify, document, and track defects with clear and detailed reporting
• Collaborate with development teams for issue resolution
• Analyze test results and generate quality metrics and reports
• Ensure adherence to QA standards and best practices
• Collaboration & Communication
• Work closely with:
• Developers
• Product Owners
• Business stakeholders
• Facilitate User Acceptance Testing (UAT) with end-users
• Communicate issues, risks, and delays in a timely manner
• Provide recommendations to improve QA processes and efficiency
• Process Improvement & Documentation
• Develop and maintain:
• QA plans
• Testing procedures
• SOPs and documentation
• Continuously improve testing frameworks, tools, and methodologies
• Maintain detailed documentation of:
• Test cases
• Results
• Defects
• QA activities
• Professional Expectations
• Maintain high standards of professionalism and communication
• Ensure all documentation and communication is clear, concise, and error-free
• Promote teamwork and knowledge sharing within the team
• Facilitate meetings with structured agendas and clear follow-ups

Required Skills & Certifications:

• Strong experience in Software Testing / Quality Assurance
• Hands-on expertise in:
  • Test planning and execution
  • Defect tracking and management
  • Regression testing
• Experience with:
  • Manual and automated testing tools
  • QA methodologies and frameworks
• Ability to:
  • Analyze requirements and identify gaps
  • Generate quality metrics and reports
  • Work in Agile/Scrum environments

• Develop and maintain a Quality Assurance Plan aligned with project objectives
• Collaborate with stakeholders to define testing priorities
• Produce:
  • Test cases
  • Defect reports
  • Test results

• Define and document testing processes and procedures
• Cover:
  • Functional testing
  • Performance testing
  • Data quality validation

Additional Requirements:

• Experience with Salesforce application testing
• QA certifications (e.g., ISTQB or equivalent)
• Background in Computer Information Systems (CIS) or related field
• Knowledge of security and compliance practices

Citizenship Status Required: H 1B

Physical Requirements: None required for this position.

Location: Remote, US

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What's Right - We lead with honesty and integrity.
• Own the Outcome - We take responsibility and deliver.
• Deliver for Our Customers - We are relentless about delivering value.
• Think Bold, Act Smart - We innovate with purpose.
• Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

• Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.