Corporate Training Specialist II

Job Title: Corporate Training Specialist II
Department: Training
Location: Within Segra footprint (preferred: Kansas City or Charlotte metro)

Job Summary
The Corporate Training Specialist II is responsible for the development, coordination, implementation, and ongoing management of employee training programs across the organization. This role supports multiple departments and audiences, including individual contributors and people leaders, and is expected to operate with a high degree of autonomy to ensure training goals are met. The Corporate Training Specialist II partners closely with departmental leadership to develop effective training strategies and serves as a subject matter expert within assigned areas of responsibility.
Key Responsibilities

• Facilitate instructor-led and virtual training programs supporting new hire onboarding and ongoing employee development
• Serve as a subject matter expert (SME) across multiple focus areas, including sales enablement tools and systems
• Work directly with individual contributors and people leaders to deliver effective training and coaching
• Mentor employees on systems, tools, and processes
• Collaborate with multiple departments to assess training needs and deliver relevant solutions
• Assist in the design and development of both in-person and remote training programs
• Build, update, and maintain training content in the Learning Management System (LMS)
• Accurately track training participation and completion within the LMS
• Contribute ideas to improve the effectiveness and ROI of training programs
• Support administrative tasks and special projects as assigned
• Maintain a positive and engaging learning environment

Qualifications

Experience

• 3-5 years of relevant training or instructional experience
• Strong presentation, coaching, and process development skills
• Experience facilitating training via virtual platforms (Zoom, Microsoft Teams, Webex)
• Proficiency in Microsoft Office applications
• Experience coordinating training across multiple products, locations, and audiences

Preferred Experience

• CRM platforms (Salesforce, Dynamics)
• Articulate 360 tools (Rise, Replay, Storyline)
• LinkedIn platforms (LinkedIn Learning, LinkedIn Sales Navigator)
• ZoomInfo, Reonomy, Demand Science
• Adobe Creative Suite
• Learning Management Systems (LMS)
• Video development and editing

Key Competencies

• Passion for learning and professional development
• Strong organizational and time-management skills
• Excellent written and verbal communication skills, including executive-level interaction
• Exceptional attention to detail
• Ability to work independently and manage multiple projects
• Collaborative mindset with the ability to partner across departments
• Comfortable working in a fast-paced environment
• Willingness to travel moderately as needed

About Segra:
Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 20,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years.
At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $70,000 - $92,000

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA's personnel if you need assistance completing this application or to otherwise participate in the application process.

NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.