New

Product Manager, Digital

Watts Water Technologies
paid time off, paid holidays, employee discount
United States, Massachusetts, North Andover
815 Chestnut Street (Show on map)
May 05, 2026
We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead. We are on a mission to build a differentiated, advantaged SaaS business that creates lasting value for our customers and our enterprise. We are seeking a Product Manager to lead the strategy, development, and execution of the free experience bundled with "Works with Nexa", including integration of devices into Nexa. In this role, you will shape how thousands of customers first experience Nexa-and how they grow with it over time. You'll own the end-to-end journey from first-time setup to daily engagement, translating connected equipment into an intuitive, experience customers genuinely rely on. Success means customers go from "installed" to activated, from "connected" to confident-and from the free experience to the paid tier through simple onboarding, clear value moments, and a thoughtful upgrade path that makes deeper capability feel like the natural next step. Product Strategy Define product vision and roadmap for the 'works with Nexa' device integrations Partner with internal Watts teams to articulate the additional value Nexa adds to 'works with Nexa' devices, driving adoption of Nexa for these products Act as the voice of the "customer" across target verticals, with a deep understanding of user personas, pain points, value at stake, and journeys Identify product and technology that need to be incorporated into the Nexa Equipment product roadmap Work with a cross-functional team within Watts Digital and across Watts to define requirements and design features with the goal of securing product market fit and growth Drive both equipment connectivity to Nexa as well as drive customers to upgrade to the paid version of the Nexa platform Ensure the right quality and speed of execution together with software engineering Use Product Lead Growth methodologies to increase the growth of Nexa Gather and manage product feedback through surveys, concept testing, analytics tools, and A/B testing Execution Effectively prioritize and define product features so that Engineering, and others, can collaboratively design and execute Collaborate with a cross-functional team to scope, design, concept test, and deliver innovative solutions Continuously rebalance product / service features which maximize value to focus on the highest returning initiatives During the initial phases of the product build, work closely with Commercial and Business Operations to drive a successful customer experience (in pilots and acquired customers) focused on value, with the aim to retain and grow the business Team contributions Support the team in creating a world-class digital product and design team function within Watts Contribute to a high-performing, innovative, one-team culture Support Watts Digital leadership to ensure corporate objectives are met QUALIFICATIONS: Mentality: start-up leader, solutions and value-driven, agile / can-do, creative, forward-thinking / disruptive A bachelor's degree from an accredited educational institution 7+ years of relevant experience building products across spaces, ideally with some of that in B2B A demonstrated and focused desire to build products and services that customers will love Experience launching and growing multiple consumer / business-facing software products Excellent sense of functional interface design with experience working with designers Experience with agile software development. Ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication An ability to think strategically and creatively Superiorinterpersonal and communication skills Watts in it for you: **Please note that the following benefits apply only to permanent roles and do not apply to internship roles. Competitive compensation based on your skills, qualifications and experience Comprehensive medical and dental coverage, retirement benefits Family building benefits, including paid maternity/paternity leave 10 paid holidays and Paid Time Off Continued professional development opportunities and educational reimbursement Additional perks such as fitness reimbursements and employee discount programs Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ How we work:** At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water. Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.