Temporary Collections Management Technician

Summer and intersession schedule: Monday - Friday, 10:00 AM - 6:00 PM
Regular schedule: Thursday - Monday, 10:00 AM - 6:00 PM

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

At the University Library, you are part of a welcoming, inclusive, open library community that advances research, teaching, healing, and creativity on campus and far beyond. Here, we strive to create an environment of respect and collaboration, where vision and innovation can flourish.

The University Libraries aspires to set the standard for public university research libraries in the digital age.

As one of the premier libraries in the South, we are an essential partner in the research, education, clinical care, and public service missions of UNC-Chapel Hill. The library system includes 10 on-campus Libraries, with nearly 10 million volumes, rich archival collections, and a growing investment in digital collections.

The University Libraries serves campus and broader communities that reflect the socioeconomic, ethnic, and religious diversity of the state of North Carolina, and we maintain a welcoming, inclusive, and open educational and workplace climate for all. We strive to create an environment of respect and collaboration where vision and innovation can flourish. Learn more about our Strategic Framework including our pillars, values, and priorities by visiting https://library.unc.edu/about/strategic-framework/.

The Temporary Collections Management Technician provides essential public service and materials-handling support. This position assists with circulation and access services, including shelving, shifting, and transporting library materials; staffing service points; and supporting alternative service delivery during building closures.

Collection Maintenance & Space Management responsibilities include:
* Move Library materials between buildings and storage locations using carts and other equipment.
* Shift, shelve, and sort Library materials according to established procedures.
* Support document delivery and materials processing workflows.
* Maintain accurate organization of materials and report missing or damaged items.
* Assist with curbside pickup services, including pulling materials and preparing items for patron pickup.

Customer Service & Access Support (Service Desk) responsibilities include:
* Staffing the Davis Service Desk, providing basic circulation, directional, and customer service assistance to Library users
* Supervising and managing the work of students staffing the service point.
* Assisting with opening and closing procedures and occasionally substituting for staff that are on leave.
* Provide Library services during building closures, including alternative access services as assigned.
* Perform other related duties as assigned in support of Library operations.

High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience.

* Demonstrated success working in library public services
* Working knowledge of integrated library systems or automated circulation systems (e.g., Sierra, ILLiad)
* Strong problem-solving skills
* Ability to manage multiple tasks with competing deadlines
* Demonstrated attention to detail

* Ability to move up to approximately 40 lbs., or a fully loaded book cart with or without accommodations.
* Ability to stand, walk, bend, reach, and stoop for extended periods.
* Ability to move carts of Library materials between locations and buildings with or without accommodations.
* Ability to work indoors and outdoors as needed for materials transport.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.