Workplace Services / Receptionist (Temporary)

Forming Our Future together

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle - from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor's products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values - Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People - we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

Shift:

Job Description:

The Workplace Services / Receptionist supports daily workplace operations for the Livermore site and provides coordination for select needs across other locations. Responsibilities include front desk coverage, employee and contractor badging/access administration, mail and document handling, purchasing and inventory coordination, internal communications (e.g., weekly menu), meeting and executive support, and general workplace services to ensure a smooth and secure on-site experience.

Key Responsibilities:

Front Desk & Customer Service

• Answer incoming phone calls, route/transfer calls to the appropriate employee or department and provide general reception support.

• Support a professional, welcoming on-site experience for employees, visitors, and contractors.

Badging & Access Control

• Create employee badges for new hires on a weekly cadence; create replacement badges as needed.

• Process badge requests and coordinate fulfillment for other locations as required (e.g., Carlsbad, Boulder, Korea).

• Grant and maintain badge access for employees in accordance with established access standards.

• Issue temporary/contractor access badges for service providers performing weekly, bi-weekly, or monthly work on-site.

• Maintain continuity of badging operations during system outages by coordinating requests through the designated alternate site contact, as applicable.

• Order badge cards and retractable clips as needed to support on-site operations.

Mail, Shipping & Document Handling

• Sort and distribute incoming mail, scan, email, or ship documents to the appropriate recipients in a timely manner.

• Route checks per established internal process.

• Scan and submit weekly invoices to Accounts Payable.

• Process tax, census, patent/trademark, legal, payroll, and HR documents by scanning, emailing, and/or shipping to designated stakeholders per process requirements.

Purchasing, Ordering & Inventory

• Submit purchase requests in Oracle in support of site operations.

• Order and restock office supplies as needed and maintain supplies across buildings.

• Place business card orders and coordinate branded apparel orders, including invoice processing/payment as required.

• Support other departments by sourcing and ordering event giveaways and swag for upcoming events.

• Track printer toner inventory, place replenishment orders for Livermore and other buildings as needed, and coordinate vendor service calls.

Site Communications & Digital Signage

• Send the weekly cafe/menu communication to all Livermore employees.

• Update TV monitors/digital signage on a weekly basis to ensure current, accurate messaging for Livermore and other locations.

Meetings, Events & Executive Support

• Book guest and executive travel as requested.

• Set up snacks, water, coffee, and lunch for meetings as requested.

• Provide logistics support for QBRs and Board meetings.

• Prepare and submit expense reports for executives and board members as requested.

Preferred Qualifications:

• Experience in workplace services, facilities coordination, office administration, or reception/front desk support.

• Ability to handle sensitive information (e.g., HR, legal, payroll documents) with discretion and attention to detail.

• Strong organizational skills with the ability to manage multiple requests and shifting priorities.

• Professional communication skills (phone, email, in-person) and a customer-service mindset.

• Comfort with common workplace systems (email, calendaring, spreadsheets) and willingness to learn procurement/badging tools (e.g., Oracle for purchasing).

Work Environment & Physical Requirements:

Primarily on-site role requiring regular interaction with employees, visitors, and vendors. May involve standing at the front desk for periods of time, moving throughout buildings, and lifting/carrying office or mail/shipping items as needed.

Skills:

Education & Experience:

Pay Range:

Pay Range Explained:

Equal Employment Opportunity Statement

FormFactor is an equal opportunity employer. FormFactor complies with all national, state, and local laws that seek to promote equal opportunities for any applicant or employee without regard to age, race, color, gender, gender identity/expression, national origin, sexual orientation, religion, disability, marital status, pregnancy or related condition, military service, or any other legally protected characteristics. These protections apply to all aspects of employment, including but not limited to, recruitment, hiring, training, promotions, and compensation.

For roles that are designated as remote-eligible, employees cannot be located in:AL, AK, AR, DE, GA, HI, IL, IA, KY, LA, ME, MD, MS, MO, NE, NV, NJ, NM, ND, OK, PA, RI, SC, SD, TN, WV, WI, WY. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. A role is remote-eligible only when it is listed as "Remote" in the job location.