Director, North America VCS Verticals

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

The Visa Commercial Solutions (VCS) team is a world-class commercial organization experiencing double-digit growth as we expand into new payment flows and continue to grow our core card solutions. The North America Hub team is part of VCS and works closely with financial institutions and fintech's to bring payment solutions and associated services that meet the needs of small businesses, growth corporates, large enterprises, multinationals, governments, and public sector entities around the world.

Within VCS, the B2B Product Team is core to Visa's growth strategy in delivering capabilities that improve our client's business-to-business (B2B) payments beyond our transactional card products. We work across the organization to enable innovation and the delivery of solutions to meet our clients' needs.

The Director, North America VCS Verticals will lead the planning and execution of VCS' B2B payment product offerings and market positioning for verticals such as Government, Construction, Healthcare, and Fleet. This role requires an initiative-taking individual with strong leadership, vision, problem solving ability and knowledge in B2B payments and solutioning. This individual will have prior sales enablement and/or product expertise. This person's primary responsibility is to deliver Visa's products and solutions to our clients with substantial value propositions across the entire B2B commerce ecosystem e.g. buyers, suppliers, financial institutions. This person will interact with executives and others in client and partner organizations to identify relevant solutions for their respective requirements. This person must be creative, hands-on, and have a bias towards action inspiring others of their vision.

Essential Functions:

Strategy and New Use Cases

• Develop and support the delivery of Visa's vertical strategy across the full product suite of B2B solutions and capabilities
• Partner with global teams on solution requirements with scalability and long-term vision in mind
• Brainstorm with internal and external teams to develop ideas and potential solutions for co-creation
• An understanding of payment follows in industries including Agriculture, Healthcare, Insurance, Government, and Construction among others
• Provide strategic and operational support to executive leadership as appropriate

Sales Enablement

• Participate in the development/enhancement of vertical-specific collateral for the NA region
• Collaborate with Global Product and Sales to understand and deliver client solutions with substantial value propositions across the B2B commerce value chain

Commercialization

• Work with regional sales/account executives to identify and enable use cases related to B2B commerce applications with the goal of scaling
• Liaise with other business units, product leaders, client services and other applicable groups to ensure flawless execution

Performance Management

• Develop and lead regular performance management cadence including business reviews and internal communication

Build a strong team culture

• Demonstrate strong leadership and people management skills, with a focus on influencing diverse, high performing teams and fostering an inclusive culture that is inquisitive and collaborative
• Contribute to a team culture that amplifies Visa's Leadership Principles and champions our innovative DNA across the organization

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

Minimum of 10 years of relevant work experience with a Bachelor's Degree or 8 years of relevant work experience with an Advanced degree (e.g. Masters/MBA/JD/MD/PhD), or at least 3 years of work experience with a PhD

An affinity for payments technology and its future

Excellent communication, storytelling and presentation skills

Exceptional analytical skills, with the ability to process and summarize large amounts of information and/or data into key strategic insights

Strong team player with a willingness to collaborate across levels and functional experts - Strong multi-tasking skills and ability to adapt

Proficiency in the use of Microsoft tools (SharePoint, Word, Excel, PowerPoint, Project, MS Teams)

Experience in business analytics and intelligence tools (Tableau, Power BI) a plus

Project Management experience

Demonstrated ability to lead and navigate through ambiguity

The ability to take on challenges and address problems head-on

A background in payments, financial institutions or consumer lending a plus

Expertise in one or more of the following - Government, Agriculture, Healthcare, Insurance, Freight and Logistics, Construction,

U.S. Applicants Only

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer