Sr. Director - Acceptance Sales Engineering

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Job Description

The Senior Director of Sales Engineering will be a key member of Visa's Value Added Services team, responsible for leading the technical pre-sales function Acceptance Solutions in North America.This role will help clients, partners and internal sales teams understand how Visa's Acceptance Solutions solve real business and technical challenges. This leader will sit at the intersection of sales, product and technology, translating client needs into practical solution approaches and helping teams communicate Visa's value in a clear, compelling way. You will guide a team responsible for technical discovery, solution design, demonstrations, proof-of-concept activity, proposal support, and technical objection handling across the sales cycle. This position will be based in the San Francisco Bay area with minimal travel expected. The role reports to the VP, Acceptance Solutions for North America.

The ideal candidate brings strong people leadership, deep pre-sales or solution consulting experience, and a solid understanding of payments, fintech, APIs, integrations, and enterprise software environments. You should be equally comfortable in executive client conversations, technical workshops, and internal strategy discussions.

Responsibilities:

• Lead and develop the Acceptance Solutions sales engineering team in North America, including hiring, coaching, deal flow and performance management.
• Drive technical discovery and client solution design by working with clients and internal stakeholders to define architectures, integration approaches and recommended implementation approaches.
• Champion client-centric solutions jointly with solutions and product and be an advocate for client needs throughout the product development and delivery process.
• Partner closely with sales to ensure an efficient management of opportunities that are effectively validated with deep discovery, working prototypes and detailed designs and will help clients go live quickly.
• Collaborate with implementation teams to facilitate an effective handover and transfer of detailed knowledge of client needs.
• Oversee technical presentations, demos and workshops with internal and external stakeholders that clearly explain complex capabilities in simple, client-relevant terms.
• Set the standard for technical expertise across the team through personal example and by instituting a culture of continuous learning, psychological safety and technical excellence.
• Collaborate with product and solutions teamsto capture and synthesize client feedback so the voice of the customer is reflected in product requirements and prioritization.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

U.S. Applicants Only

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer