Benefits Specialist - University of North Carolina at Charlotte

Another Source's client, The University of North Carolina at Charlotte, is recruiting a Benefits Specialist to join their Human Resources team in Charlotte, North Carolina. This position is eligible for a hybrid work arrangement with up to two telework days per week following a 90-day onboarding and training period, subject to supervisor approval.

Here's a little about UNC Charlotte:

UNC Charlotte is North Carolina's urban research university and a rapidly growing institution recognized for its commitment to academic excellence, innovation, and student success. Serving more than 30,000 students, the university plays a vital role in shaping the workforce and economic development of the Charlotte region - one of the fastest-growing metropolitan areas in the country.

The Human Resources team at UNC Charlotte supports a dynamic and mission-driven campus community through people-centered programs and services designed to attract, develop, and retain exceptional talent. The Benefits team administers a large and complex portfolio of State, UNC System, and University benefit programs supporting thousands of employees across the institution.

Learn more about UNC Charlotte Benefits: https://hr.charlotte.edu/benefits/benefits-overview/

About this role:

This is an excellent opportunity for a detail-oriented HR or benefits professional who enjoys balancing analytical work with employee support and service. The Benefits Specialist plays a critical role in maintaining the integrity of benefits operations and ensuring compliance with Affordable Care Act (ACA) requirements while helping employees navigate benefits-related questions and processes.

In this role, you will partner across HR, payroll, and technology functions to support reconciliations, payroll file reviews, data accuracy, ACA administration, and employee counseling. The ideal candidate brings strong analytical capabilities, customer-service orientation, and the ability to work effectively with sensitive and confidential information in a collaborative university environment.

Your Contribution Will Likely Include

Benefits Accounting & Data Integrity (60%)

Perform benefits accounting activities including reconciliations, discrepancy resolution, and reconciliation reporting updates

• Process arrears, refunds, and manual adjustments while identifying and resolving billing issues

• Review semi-monthly vendor payroll files and enter adjustments as needed

• Resolve demographic and data-integration errors related to vendor and payroll systems

• Support research, troubleshooting, reporting, and special projects in collaboration with Benefits leadership

• Maintain accurate employee eligibility and benefits records

ACA Administration (30%)

• Determine ACA eligibility and issue health insurance coverage offers

• Counsel employees and departments regarding ACA-related questions and compliance requirements

• Review measurement-period data and complete related processing activities including offers, terminations, and data loads

• Pull and validate monthly ACA reporting data for IT processing

• Monitor quality checks, error reports, and reporting corrections

• Support year-end ACA processing, audit requests, IRS notifications, and TIN-related employer actions

• Ensure ongoing compliance with Affordable Care Act regulations

Benefits Counseling & Team Support (10%)

• Provide benefits counseling and respond to employee inquiries regarding benefits programs and eligibility

• Support HR Connect case management through documentation, routing, and follow-up

• Provide backup administrative and counseling support to the broader Benefits team as needed

• Contribute to process improvement initiatives and documentation updates

Experience You Will Bring

• Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience

• One (1) year of benefits administration or ACA compliance/reporting experience preferred

• Experience with benefits accounting processes including reconciliations, billing, and payroll file loads preferred

• Knowledge of ACA eligibility, reporting requirements, corrections, and audit support processes

• Advanced Excel skills and experience working within HRIS, payroll, or benefits systems

• Strong analytical and organizational skills with high attention to detail

• Excellent communication and customer-service skills with the ability to explain HR processes clearly and professionally

• Ability to handle confidential information with discretion and professionalism

What's in it for you:

The anticipated annual salary range for this position is $55,000 - $59,000.

UNC Charlotte offers a comprehensive benefits package designed to support employee well-being, financial security, and work-life balance. Benefits include medical, dental, vision, retirement programs, paid leave, professional development opportunities, and more.

Benefits Overview: https://hr.charlotte.edu/benefits/benefits-overview/

Additional highlights include:

• Hybrid work flexibility with up to two telework days per week after onboarding

• Opportunity to work within a collaborative and mission-driven university environment

• Access to professional growth and development resources within the UNC System

Equal Employment Opportunity Statement

The University of North Carolina at Charlotte is an Equal Opportunity/Affirmative Action employer and is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion

Finalists will be subject to a Criminal Background Check and/or Motor Vehicle Report.

Another Source works with their clients, on a retained project basis. We are committed to building inclusive candidate pools as we partner with hiring teams. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.

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