Quality Assurance Technician

Are you ready to make a significant impact on the reliability and performance of cutting-edge technology? Aquent is seeking a dedicated and meticulous individual to join a leading technology client's team, focused on maintaining the integrity of critical hardware within advanced computing environments. This is an exciting opportunity to ensure the seamless operation of vital systems, directly contributing to the foundational success of innovative technological infrastructure.

As a crucial member of the team, you will play a pivotal role in safeguarding hardware quality, minimizing damage, and upholding the highest standards of operational excellence. Your expertise will be instrumental in preventing issues before they arise, ensuring that all components meet rigorous quality benchmarks. If you thrive in a dynamic environment where precision and proactive problem-solving are valued, this role offers a chance to leave a lasting mark on the reliability of next-generation technology.

**Key Responsibilities:**

* Lead special damage inspections and execute necessary repairs on critical hardware components.

* Conduct rapid testing of electronic component assemblies for re-inventory, processing approximately 100 boards weekly.

* Perform thorough damage verification inspections for parts reported as damaged by onsite personnel, ensuring accuracy for up to 100 parts per week.

* Execute precise repairs on damaged parts, including cleaning thermal paste from critical processing units and straightening bent connectors.

* Replace missing components such as carrier frames and dust covers.

* Conduct periodic audits of handling procedures, electrostatic discharge processes, and packaging methods across various touch points within the computing environment.

* Assist site leadership in strategic efforts to reduce hardware damage, including spot checks of process staging areas for proper handling, packaging, and storage.

* Support the damaged parts process, verifying damage, quarantining affected items, and preventing their mixture with functional products.

* Identify and escalate issues that contribute to hardware damage.

* Provide essential support for key field campaigns and failure investigations.

**Must-Have Qualifications:**

* Bachelor's Degree or equivalent practical experience in a technical field.

* 3+ years of experience in a technical domain.

* General knowledge of electronic parts and components utilized in advanced hardware environments.

* Ability to perform 1st Level Failure Analysis for electronic parts.

* Familiarity with common mechanical defects found in electronic components and hardware.

* Capability to sit for extended periods (several hours at a time) while conducting detailed inspections of electronic parts and components.

* Proficiency with simple inspection equipment, such as stereo microscopes and ring lights.

* Competency in using a personal computer for data recording and reporting.

* Ability to develop and document process instructions and standard operating procedures.

* Strong interpersonal skills, including the ability to collaborate with and influence others.

* Physical capability for medium to heavy materials handling, including lifting, pushing, and pulling.

**Nice-to-Have Qualifications:**

* Background in Quality Assurance within the electronics industry.

* Experience in troubleshooting and repair of complex computing and networking products.

* Proficiency with spreadsheets and databases.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.