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Under the supervision of a Clinical Research Supervisor or Principal Investigator (PI), the incumbent will perform entry-level duties related to the support and coordination of clinical studies and may receive training and development to prepare and advance for journey-level work at the next level within the series. May be responsible for the coordination of one or more single site clinical studies; help prepare protocols for study initiation; help design flow sheets, data forms and source documents; gather and interpret medical, surgical and laboratory data regarding clinical study participants; may apply understanding of inclusion/exclusion eligibility criteria for protocols; help recruit, enroll, register, schedule and retain study participants; assist research personnel to keep patients on study schedules; complete study forms to submit to sponsors and/or appropriate agencies; collect, enter and clean data into study databases, maintaining data quality; assist with data analysis; assist with preparation of reports and tables; attend team meetings; and perform other duties as assigned. The UCSF Department of Ophthalmology is one of the leading ophthalmology departments in clinical care, training, and research nationwide. The Department of Ophthalmology is a one of the largest recipients of federal grant funds among peer departments. We are ranked 1st in National Eye Institute Funding and 2nd in overall National Institutes of Health (NIH) funding in the country. Additionally we have been the #1 recipient of the Research to Prevent Blindness funding nationwide with nearly $1.2 million granted in a single year. Overall, the Department has a wide-ranging portfolio of 60 active research grants. UCSF's renowned eye care services have a new state-of-the-art home. In November 2020, the Wayne and Gladys Valley Center for Vision opened its doors. Located at UCSF's Mission Bay Campus, the center houses the Vision Clinics, where many of UCSF's eye care programs relocated, as well as research and teaching facilities. Ophthalmology conducts its patient care, teaching, research, and public service activities currently at multiple UCSF campuses: Parnassus, Mt. Zion, Veteran's Administration Medical Center (VAMC), San Francisco General (SFG), East Bay and Benioff Children's Hospital at Mission Bay and in Oakland. The Department sponsors numerous invited speakers, research seminars, journal clubs, as well as a postdoctoral training program focused on mentorship, networking, and recognition. The UCSF Department of Ophthalmology consists of approximately 300 FTE's (including UCSF Health employees) including faculty, basic scientists, postdoctoral scholars, graduate students, residents, fellows, clinical, research and administrative staff.
% of time (Nothing less than 5%) |
Essential Function (Yes/No) |
Key Responsibilities (To be completed by Supervisor) |
15 |
YES |
Patient Management
- Schedule subjects for study visits; meet with them to administer questionnaires, collect medical history, and document study procedures
- Maintain rapport and relationships with subjects to ensure effective communication and retention; respond to their diverse needs, schedule follow-up appointments, and become their intermediary; discuss study outcomes with providers to ensure continuity of care.
- Oversee subject reimbursement; work to resolve discrepancies and issues.
- Work with staff to ensure procedures are completed, specimens properly stored, and required data collected at visits; and ensure correct shipping and labeling measures.
- Arrange the exchange of and transport of specimens with collaborating Investigators, study sponsors and staff.
- Ensure integrity and security of samples.
- Coordinate, communicate and network with other studies and technicians to ensure scheduling efficiency; communicate with any affiliated groups.
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5 |
YES |
Patient Registration
- Help identify subjects, verify history and medical information to assure inclusion/exclusion criteria are met, schedule screening tests and procedures, and assist with enrolling study subjects
- Assist with informed consent; review information with subjects; assess and advocate for patient safety throughout each protocol procedure.
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10 |
YES |
Data Management
Conduct reviews of medical charts and electronic records to extract medical information and other data for use in studies. Abstract data from electronic or paper medical records for data entry into clinical databases Enter data onto case report forms and other study documents Address and resolve data queries Ensure data integrity; initiate assessments of the adequacy of existing policies and procedures on subject recruitment, data collection, and data management. Design and enhance case report forms and data collection forms as needed |
10 |
YES |
Miscellaneous
- Renew, modify, and submit Committee on Human Research (CHR) applications and protocols; ensure that protocol applications are submitted in a timely manner; serve as a liaison between CHR and study Investigators.
- Seek assistance on maintaining all protocols in the system by communicating with CHR Analysts.
- Monitor study supply inventory and reorder as needed
- Maintain study binders
- Assist the analyst to acquire, process, upload and backup images of the retina using adaptive optics scanning laser ophthalmoscopy
- Analyze and maintain detailed logs of data acquired for assigned study project; back up and upload clinical images acquired in clinic to data repository sites and keep meticulous records of data that has been acquired, processed and backed up;
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40% |
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(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.) |
Required Qualifications:
- Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.
- Prior experience or ability to master software programs including MATLAB, i2k Retina, Adobe Illustrator, and Photoshop
- Fine manual dexterity skills ensuring accurate recordings
- High precision and meticulous attention to detail in all tasks and duties, especially in analyzing data
- Ability to recognize and correct errors, irregularities, and invalid results; excellent critical thinking skills (e.g., for unexpected needs in clinical adaptation) with ability to investigate unanticipated side effects and/or problems
- Ability to perform calculations, compile, and summarize data as well as present data (creating graphs, charts, tables, etc.)
- Ability to learn new methods and techniques of image processing as new developments occur
- Ability to schedule/organize individual work within specific assignments and deadlines and work independently
- Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
- HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.
Preferred Qualifications:
- Bachelor's degree in science-related field and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities
- Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system.
- Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
- Experience with electronic medical records.
- Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms.
- Experience applying the following regulations and guidelines:
Good Clinical Practice Guidelines Health Information and Accountability Act (HIPAA) The Protection of Human Research Subjects CHR regulations for recruitment and consent of research subjects Effective Cash Handling Procedures Environmental Health and Safety Training
Required Qualifications:
- Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.
- Prior experience or ability to master software programs including MATLAB, i2k Retina, Adobe Illustrator, and Photoshop
- Fine manual dexterity skills ensuring accurate recordings
- High precision and meticulous attention to detail in all tasks and duties, especially in analyzing data
- Ability to recognize and correct errors, irregularities, and invalid results; excellent critical thinking skills (e.g., for unexpected needs in clinical adaptation) with ability to investigate unanticipated side effects and/or problems
- Ability to perform calculations, compile, and summarize data as well as present data (creating graphs, charts, tables, etc.)
- Ability to learn new methods and techniques of image processing as new developments occur
- Ability to schedule/organize individual work within specific assignments and deadlines and work independently
- Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
- HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.
Preferred Qualifications:
- Bachelor's degree in science-related field and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities
- Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system.
- Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
- Experience with electronic medical records.
- Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms.
- Experience applying the following regulations and guidelines:
Good Clinical Practice Guidelines Health Information and Accountability Act (HIPAA) The Protection of Human Research Subjects CHR regulations for recruitment and consent of research subjects Effective Cash Handling Procedures Environmental Health and Safety Training
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University of California - San Francisco
31.72 - 51.02
May 27, 2026