Customer Service Support (Strictly Short Term Temp)

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Customer Service Support (Strictly Short Term Temp)

Location(s): Lincoln, RI

We are seeking a dedicated individual to provide exceptional customer service and support in a fast-paced environment. The candidate will perform various administrative tasks, process orders, and manage customer inquiries efficiently.

• Professional and courteous customer service.
• Ability to prioritize and multi-task.
• Ability to adapt to new systems and processes.
• Assist BSM, TBSM and CRC in administrative tasks.
• Process and confirm purchase orders and return authorizations in a timely manner.
• Communicate any required changes to purchase order.
• Pricing, part number, etc. to customer.
• Review purchase orders with special discounts for proper approval.
• Validate warranty and issue Return Authorizations.
• Act as a liaison and document and report shipment discrepancies.
• Promptly address customer requests for information.
• Assist in shipment receiving and returns.

• 2-5 years of experience in a professional office environment
• High school diploma or equivalent
• Strong typing and computer skills
• Excellent customer service and communication abilities
• Working knowledge of personal computer.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.