Administrative Functional Support

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Administrative Functional Support

Location(s): Tarrytown, NY

Position Description:

• Proceeds with all day-to-day functional specific operations for Purchase Order Process, and applies IT systems.
• Maintains records and filing systems; types and/or enters data into computer systems, including Office application or specialized software packages.
• Completes routine reports, in order to support decision processes in the area assigned.
• Performs the administration of programs, projects, and/or processes specific to the organization unit served.
• This position can be found in a number of organization settings / job families, incl. Sales, Marketing and Distribution. Customer Services, et al.

• Selects from among clear choices based upon defined procedures and practices, to address changing work situations appropriately.
• Thinking and portfolio of acting options cover a number of routines, and latitude is permitted to address topics with appropriate processes.
• Positions are expected to cope effectively with multiple choice situations in number of assigned processes and routines.
• Thinking is about applying or even adapting the "right" procedure to a process or an issue arising.

• Positions need basic level of theoretical and practical know how, skills and typically some level related years of experience of techniques and systems used in office, production or lab environment.
• Incumbents may handle routine and non-complex practical enquiries and procedures from internal or external customers Knowledge of standardized work routines and methods, general facts and information is necessary, usually acquired through training on the job.
• Position operates with dedicated, limited range of user interfaces or functionalities in standardized software programs, strictly related to their specific processes.
• Customer Services functions gather and file information gained in routine customer contact calls.

• Handling inbound calls, in basic 1st level support situations, while handling majority of request in the basis of given procedures.

• Outbound calls, operating with given frame of structured information requested.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.